Welcome to CarEdge Concierge!
You are one step closer to your Vehicle.
The CarEdge Difference
With a Concierge | Do It Yourself | |
|---|---|---|
| Time spent Sourcing/Negotiating | 0 Hours We handle the entire process. | 10+ Hours Spent on research, negotiation, and paperwork. |
| Money Spent | $3000 In average savings for thousands of customers. | ~8%-10% Of the car's price in additional fees on top of the car’s actual price. |
| Hidden Fees Incurred | None The price you see is the price you pay. | High Potential Fees such as dealer add-ons, unnecessary warranties, and inflated documentation fees. |
| Trust and assurance | Full Transparency Regular updates and clear communication throughout the process. | Lack of Transparency 74% of buyers report the buying process is not transparent. |
| Customer Satisfaction | 100% Satisfied customers with over 1,500 5-star reviews. | 52% Of buyers feel anxious or uncomfortable at dealerships. |
What happens next?
Frequently Asked Questions
How much will you save me?
We’re committed to getting a fair price for our customers. Many shoppers save a few thousand dollars out-the-door by buying with CarEdge, though savings may vary based on individual circumstances, vehicle selection, market conditions, and other factors.
While we cannot promise a particular savings, your satisfaction is our utmost priority.
Why should I use CarEdge Concierge and not do it myself?
The process of buying a car through a dealership is broken. You’re about to make one of the biggest purchases of your life and you should have peace of mind that you’re getting a great car at a fair price.
Our team of car-buying experts is dedicated to finding the car you want and negotiating on your behalf. You’ll receive full visibility into every step of the car buying journey, ensuring confidence in your decision. And you’ll save time – the average car buyer spends 15+ hours researching, locating, and negotiating. Time is money so save your time and your money.
How does the trade-in process work?
Your Concierge partner will assist you in evaluating the value of your trade and provide expert advice on the best course of action. Whether it’s more advantageous to trade it in at the dealership or sell it to an outside entity, we’re here to guide you every step of the way.
We’ll get the quotes and manage negotiation with the dealership as part of your overall package. Our Concierge balances the new purchase with the trade-in, trying to figure out the best way to maximize each part of the car buying experience. Note: you may need to manage the pick up or drop off of your trade-in, under your Concierge’s guidance.
How does CarEdge help me secure the best financing?
Our team has extensive knowledge of the auto finance market. They will guide you through the entire process, from application to approval, ensuring you understand your options and make informed decisions.
How does CarEdge help me find the best leasing options?
Leveraging our industry expertise, we negotiate on your behalf to secure the most favorable leasing terms. This can includes focusing on lowering fees, maximizing incentives, and working to secure a term and payment that fits your budget.
How much does shipping cost?
If you’re buying a car out of state and choose to get it delivered to you, you might incur a shipping cost. Shipping costs vary based on several factors including the year, make, model, and trim of the vehicle, as well as the distance it needs to be transported.
Once we know the details of your vehicle and the delivery location, we can provide you with a shipping estimate. Many customers opt to have their car from out-of-state to get the best deal on their car or to get the exact make, model, and trim that they want. CarEdge customers pay an average of $1,000 for out-of-state shipping.
Is my payment refundable?
We’re good people and want you to be happy. If you’re not happy with our service, let’s talk and make it better. We reserve the right to refund customers on a case-by-case basis.
What if I don’t like the results of the Pre-Purchase Inspection (PPI) report?
If your used 2019 or newer vehicle returns Pre-Purchase Inspection (PPI) details that are not satisfactory and you do not wish to continue with that vehicle, your dedicated Concierge will search for another vehicle for you to ensure we land you a high quality vehicle that you love. We can also use the results of the PPI to negotiate a better deal, if applicable.
How Long Will It Take For My Concierge To Contact Me?
A Concierge member will contact you within 24 hours during the business week or first thing Monday during holidays and weekends.
*Guarantee only applies prior to car purchase
Welcome to CarEdge Concierge!
You are one step closer to your Vehicle.
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The CarEdge Difference
With a Concierge | |
|---|---|
| Time spent Sourcing/Negotiating | 0 Hours We handle the entire process. |
| Money Spent | $3000 In average savings with a guarantee of at least $999. |
| Hidden Fees Incurred | None The price you see is the price you pay. |
| Trust and assurance | Full Transparency Regular updates and clear communication throughout the process. |
| Customer Satisfaction | 100% Satisfied customers with over 1,500 5-star reviews. |
| Do It Yourself | |
|---|---|
| Time spent Sourcing/Negotiating | 10+ Hours Spent on research, negotiation, and paperwork. |
| Money Spent | ~8%-10% Of the car's price in additional fees on top of the car’s actual price. |
| Hidden Fees Incurred | High Potential Fees such as dealer add-ons, unnecessary warranties, and inflated documentation fees. |
| Trust and assurance | Lack of Transparency 74% of buyers report the buying process is not transparent. |
| Customer Satisfaction | 52% Of buyers feel anxious or uncomfortable at dealerships. |
What happens next?
Frequently Asked Questions
How much will you save me?
We’re committed to getting a fair price for our customers. Many shoppers save a few thousand dollars out-the-door by buying with CarEdge, though savings may vary based on individual circumstances, vehicle selection, market conditions, and other factors.
Why should I use CarEdge Concierge and not do it myself?
The process of buying a car through a dealership is broken. You’re about to make one of the biggest purchases of your life and you should have peace of mind that you’re getting a great car at a fair price. Our team of car-buying experts is dedicated to finding the car you want and negotiating on your behalf. You’ll receive full visibility into every step of the car buying journey, ensuring confidence in your decision. And you’ll save time – the average car buyer spends 15+ hours researching, locating, and negotiating. Time is money so save your time and your money.
How does the trade-in process work?
Your Concierge partner will assist you in evaluating the value of your trade and provide expert advice on the best course of action. Whether it’s more advantageous to trade it in at the dealership or sell it to an outside entity, we’re here to guide you every step of the way. We’ll get the quotes and manage negotiation with the dealership as part of your overall package. Our Concierge balances the new purchase with the trade-in, trying to figure out the best way to maximize each part of the car buying experience. Note: you may need to manage the pick up or drop off of your trade-in, under your Concierge’s guidance.
How does CarEdge help me secure the best financing?
Our team has extensive knowledge of the auto finance market. They will guide you through the entire process, from application to approval, ensuring you understand your options and make informed decisions.
How does CarEdge help me find the best leasing options?
Leveraging our industry expertise, we negotiate on your behalf to secure the most favorable leasing terms. This can includes focusing on lowering fees, maximizing incentives, and working to secure a term and payment that fits your budget.
How much does shipping cost?
If you’re buying a car out of state and choose to get it delivered to you, you might incur a shipping cost. Shipping costs vary based on several factors including the year, make, model, and trim of the vehicle, as well as the distance it needs to be transported. Once we know the details of your vehicle and the delivery location, we can provide you with a shipping estimate. Many customers opt to have their car from out-of-state to get the best deal on their car or to get the exact make, model, and trim that they want. CarEdge customers pay an average of $1,000 for out-of-state shipping.
Is my payment refundable?
We’re good people and want you to be happy. If you’re not happy with our service, let’s talk and make it better. We reserve the right to refund customers on a case-by-case basis.
What if I don’t like the results of the Pre-Purchase Inspection (PPI) report?
If your used 2019 or newer vehicle returns Pre-Purchase Inspection (PPI) details that are not satisfactory and you do not wish to continue with that vehicle, your dedicated Concierge will search for another vehicle for you to ensure we land you a high quality vehicle that you love. We can also use the results of the PPI to negotiate a better deal, if applicable.
How Long Will It Take For My Concierge To Contact Me?
A Concierge member will contact you within 24 hours during the business week or first thing Monday during holidays and weekends.
*Guarantee only applies prior to car purchase
