Costco Auto Buying Program Review (Former Car Dealer)

October 28, 2020

Costco is one of the largest membership clubs in the world. With an estimated 100 million members worldwide, there are certainly some great perks to being a part of the wholesale club. Beyond bulk groceries and home-goods, Costco offers their members access to the Costco Auto Program to assist them with one of the most daunting tasks they face; buying a new car.

The Costco Auto Program serves hundreds of thousands of car buyers each year, and today we thought we would take some time to break down how the program works, if it’s a good value, how dealers are compensated, and more.

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If you’re more interested in watching, be sure to click “play” on the video above. Without further ado, let’s dive in!

How does the Costco Auto Program work?

Let’s start by being brutally honest about what the Costco Auto Program is … It’s a lead generation service for participating car dealers. Not too dissimilar from services like TrueCar, Costco’s auto buying program has a network of participating car dealerships that pay a monthly fee to get access to leads from Costco. The program is actually not run by Costco at all, instead it is operated by Affinity Auto Programs, Inc, a company that specializes in creating buying experiences for different brands (i.e. Navy Federal Credit Union, and Costco, etc.).

In return for paying to be a part of the program, these dealers gain access to the leads that Costco is able to generate from their millions of members.

At its core, the Costco Auto Buying Program is a matchmaking service that dealers pay to get access to. Plainly, if you’re looking for the best possible car deal, you shouldn’t expect it from the Costco Auto Program.

Does the Costco Auto Program work for new and used cars?

Yes, the Costco Auto Buying Program supports both new and used vehicles. As a shopper you can use the online portal created by Affinity Auto Programs, Inc. to search for new or used inventory in your area. Once you have found something you are interested in you can then submit your lead and Costco will “handle the rest for you.”

Is the Costco Auto Program a good deal?

You get time savings and reduced headache because the prices are not negotiable, but you also are limited to the dealers that are in the program’s network. When using the Costco Auto Program there is certainly a tradeoff in selection and price.

Since vehicles in the Costco Auto Program are not negotiable, you won’t have a chance to get further discounts on a car, truck, or SUV, even if the dealer would be willing to go lower. For some, that’s a-okay, because they simply want a car buying experience that doesn’t include haggling or negotiating. However if that’s the case, I’d recommend you go to a one price car dealership in your area that is not a part of the Costco Auto Buying Program and see what price they are able to quote you. They may be able to go lower since they are not paying a monthly fee to be a part of the Costco program.

How we like to use the Costco Auto Program

Getting a price quote from a dealership via the Costco Auto Program is easy. What we recommend you do is you get the price quote from a participating dealer, then take that price to a dealer that is not in the program and tell them you’ll pay $500 less. The dealer will take your offer, and you just saved an extra $500. It’s really that simple.

Costco Auto savings are different then the Auto Buying Program

Unlike the Costco Auto Buying Program, where you must purchase your vehicle from a participating dealer, Costco Auto Savings are applicable to any Costco member regardless of where they shop.

As of the time of writing this, Costco has $1,000 savings incentives for their members at Buick, Chevrolet, GMC, and Volvo dealerships. If you are a Costco member this means that those dealerships will happily provide you with the incentive that Costco is offering. The incentive doesn’t come out of their pocket, so they will be happy to apply it to your deal, just ask.

To keep up to date with the latest savings options for Costco members, click here: https://www.costcoauto.com/save/

Always negotiate ancillary products

Just because the selling price of the vehicle is not negotiable doesn’t mean you shouldn’t negotiate on ancillary products. Extended warranties, tire and wheel protection, GAP insurance, etc, etc. All of those things should still be negotiated.

Simple because the vehicle was not negotiable does not mean that the dealership will not try to make a pretty penny in the back office selling financing and insurance products. If you want to finance through the dealer or buy warranties that’s a-okay, just know that if it’s taxable, it’s negotiable.

Pros: Here’s what I like about Costco Auto Program

  • Ease of mind. You know what you are getting with the Costco Auto Program, and when it comes to buying a car, that usually isn’t the case.
  • Savings for Costco members can be applied regardless of if you use the program to buy your car or not. We love that Costco specific savings can be applied regardless of where you buy your vehicle (through their program or not). Be sure to take advantage of these savings if you’re a Costco member.
  • They’re honest. Costco isn’t hiding what their program is, you can read about it right on their website. I like the fact that they are open and honest about what the Costco Auto Buying Program is, and what it isn’t.

Cons: Here’s what I dislike about Costco Auto Program

  • Limited selection. If you are dead set on purchasing your next vehicle through the Costco Auto Program you have to understand that you may not find the exact vehicle you are looking for from one of the participating car dealerships.
  • Not the best price. As we discussed above, the Costco Auto Program does not guarantee you the best possible car deal.
  • A lot of emails from participating dealers. When you become a “lead” through the Costco Auto Program you will inevitably receive a lot of emails from participating car dealers.

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10 Comments

  1. Mike

    Thanks for the education.

    Reply
  2. MD

    Just bought a Mazda CX-5 thru a dealer in the Costco auto program and would not recommend. The Costco price was $100 less than the discounted price the dealer listed on their public website. Of course. you don’t know the Costco price until you go to the dealer. In my case the Costco dealer was an hour away. So for all the hassle of dealing with the single costco approved dealer, I got a no-haggle $100 discount. Oh, and it wasn’t no haggle. The dealer initially lied and presented a paper that was not the Costco price and only after I questioned them and called the costco QA line did I get the actual Costco price.

    Instead, I could have easily found the lowest online price and submitted an offer for $500 less to my nearby dealer, probably have it accepted, and saved the trouble and frustration.

    Reply
    • Constance

      I was considering buying through Costco plan ,but you have enlightened me.I just want to make a informed decision for a reliable car.

      Reply
    • Debra Schmidt

      I just went through the Costco program to get a 2021 Subaru. I was told I would get $500 off for the Costco program only if the car model was in their lot that day. I they needed to order it from another lot it would cost me $500 over the MRSP prince. Full price plus $500 dollars. Hard sales pitch to me and very aggressive sales people. Not good as a Costco member. My purchase of a Costco sponsored program eight years ago was great. This time it was terrible. I learned my lesson. Do Not Use the Costco Auto Program as whoever oversees this program for Costco is doing a very poor job. I live in the northern suburbs of Chicago. It is easily to go directly with a dealer near you.

      Reply
  3. Mike

    I’ve purchased several cars for family members over the years.

    My best method that I’ve found is having the buyer test drive several models of cars and decide on a vehicle they want. Next, I discuss which features they absolutely need and features they would like. Then I contact several dealers in our area as well as one or two a little further away that so high volume.

    Once I have all the prices for apples to apples I contact Costco auto.

    I recently did this for a Chrysler Pacifica (march 2021) hybrid touring with the family package.

    The msrp was $47,xxx. There were several rebates available and a few dollars off msrp. Best price I was able to negotiate was $40,xxx. Roughly $1500 off msrp and rebates.

    When I contacted Costco auto, the dealer contacted me and was able to provide a price over the phone. (same as they did for a sienna that I was cross shopping). The price was $38,xxx.

    I was stunned to say the least. I’ve usually used the Costco as a bargaining number at the previous dealers but no one would touch it. The one dealer even has their manager log onto Costco auto and verify. He was then rude and stated we are not going to pay you to take our car. It wasn’t what he said, but how he said it.
    .I really believe it depends on the model. The sienna I would have been able to work a better deal direct but in the case of the Pacifica I wasn’t.

    In the past the pricing for Toyota at my local dealer through Costco has always been invoice -rebates=price. Generally I’ve been able to negotiate a few $$ if the holdback but with this Chrysler no chance.

    The Pacifica we also get the tax credit so final price ends up being just over $30,000.

    Reply
  4. Markriedmiller

    I purchased a car last year and saved 2k by NOT using the program. It ain’t what it used to be.

    Reply
  5. Everett

    We need to replace a car and decided to try the Costco program. Nearest new car dealers are an hour and 15 minutes away. We made an appointment to test drive 3 the next day. When we arrived, we were told the phone salesperson only did internet sales, so another salesperson took us out to the cars…. only they did not exist! She apologized and gave us her card in case we wanted to come back when more came in. 2 1/2 hours round trip for nothing. At least she wasn’t aggressive – in fact she didn’t even offer to show us any of the pre-owned models (we had told her we were interested in both new or pre-owned). I can only assume that they don’t make much or any money selling via Costco referrals. Why else would she not have suggested alternatives? That was our first and last time.

    Reply
  6. CB Morton

    Thanks for the very informative article!

    Reply
  7. Chuck Bob

    Started to use the Costco program for the first time. Yeah, not supposed to be negotiable, but that’s exactly what the dealer was trying to do and at that point, I mentioned this to the sales person and told them I no longer trusted their dealership. They gave me a price that over $5,000 MORE than me just going down the road to the local Nissan dealer. This program and this dealer, which was almost three hours away from me, weren’t even good as a bargaining chip. Come on, seriously? Over $5,000 more? It makes me sick to think that some elderly person might have just assumed they were getting the best deal and been taken advantage of. I won’t be using this worthless program again.

    Reply
  8. Deanna

    I just wasted over an hour dealing with “authorized dealer” for Costco discount. It’s a scam. Costco website says dealer in Denver has the car I want. When I speak with the authorized dealer, they inform that they can order the car and have it here ins 6 months for $500.00 of sticker. Brother!

    Reply

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