How to File a Complaint Against a Dealership With the Attorney General’s Office

April 18, 2022

At CarEdge, we recently shared the steps you can take to challenge dealer add-ons, but what if it’s too late? When do misleading pricing, forced add-ons and financing games cross legal boundaries? Does the consumer have any recourse? Here’s what you need to know, and how you can file a complaint against a car dealer. 

When Can I File a Complaint Against a Dealership?

Did a dealer sneak fees or add-ons into the contract after you agreed upon the price? Were there two versions of the final paperwork, one with add-ons that you weren’t supposed to see? Did someone in the finance office tell you that you could only secure financing if you purchased a product? These are all justifiable reasons for filing a complaint. 

Where should you start? Before paperwork is signed, follow these steps to push back and demand transparency. If the car has already been bought and driven off the lot and the dealership management refuses to right their wrongs, filing a complaint with the state attorney general’s office will surely get their attention. 

Here’s how to contact your state’s attorney general to file a complaint against a car dealer in all 50 states, DC and Puerto Rico:

AlabamaSteve Marshall
AlaskaTreg R. Taylor
ArizonaMark Brnovich
ArkansasLeslie Rutledge
CaliforniaRob Bonta
ColoradoPhil Weiser
ConnecticutWilliam Tong—Complaint-Center
DelawareKathy Jennings
District Of ColumbiaKarl A. Racine
FloridaAshley Moody
GeorgiaChris Carr
HawaiiHolly Shikada
IdahoLawrence G. Wasden
IllinoisKwame Raoul
IndianaTodd Rokita
IowaTom Miller
KansasDerek Schmidt
KentuckyDaniel Cameron
LouisianaJeff Landry
MaineArron Frey
MarylandBrian Frosh
MassachusettsMaura Healey
MichiganDana Nessel,4534,7-359-82915_82919_86407—,00.html
MinnesotaKeith Ellison
MississippiLynn Fitch
MissouriEric Schmitt
MontanaAustin Knudsen
NebraskaDoug Peterson
NevadaAaron D. Ford
New HampshireJohn M. Formella
New JerseyMatthew J. Platkin
New MexicoHector Balderas
New YorkLetitia James
North CarolinaJosh Stein
North DakotaDrew H. Wrigley
OhioDave Yost
OklahomaJohn O’Connor
OregonEllen F. Rosenblum
PennsylvaniaJosh Shapiro
Puerto RicoFernando Figueroa Santiago
Rhode IslandPeter F. Neronha
South CarolinaAlan Wilson
South DakotaJason R.Ravnsborg
TennesseeHerbert H. Slatery Iii
TexasKen Paxton
UtahSean D. Reyes
VermontTj Donovan
VirginiaJason S. Miyares
WashingtonBob Ferguson
West VirginiaPatrick Morrisey
WisconsinJosh Kaul
WyomingBridget Hill

Dealerships would rather not become the subject of legal action, so the mere mention of filing a complaint with the attorney general could be the motivation they need to make things right for you. If the state consumer protection agency receives too many complaints about a particular dealership or dealer group, the whole business can ultimately be at stake.

Keep your auto advocates at CarEdge in the loop if you’re thinking about filing a complaint. Don’t forget to leave a review of the dealership you worked with at CarEdge Car Dealer Reviews to let others know what you experienced.

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1 Comment

  1. S.E.L.

    Thank you for the comprehensive article on reporting illegal and unethical dealers to the AG’s office. I wish we could report it anonymously. I worry about retaliation even though we didn’t go through with the deal. They have all of our personal identifying information, SS #, employment, email addresses, cell phone for spam texts, etc.


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