CarEdge Pro

Terms, Conditions and Disclosures

Last updated: October 14, 2025

General Information and Summary. CarEdge Pro and any related features (“CarEdge Pro”) is a proprietary product suite owned and operated by Auto Advocate, Inc. d/b/a CarEdge (“Company,” “we,” “us,” “our”). By using the CarEdge Pro, you agree to these terms, conditions and disclosures (collectively, the “Terms”), our General Terms and Conditions, our Privacy Policy and any additional service-specific terms, conditions and disclaimers (collectively, the “Agreement”). If any conflict exists, these more specific terms controlling the CarEdge Pro apply. Your use must comply with all applicable laws at all times while using CarEdge Pro.

CarEdge Pro is an informational and messaging tool. It can be used to retrieve dealer pricing, submit initial offers and automate parts of negotiations with dealers — but also has limitations, as vehicle data changes constantly; listings may sell or expire; and outcomes are not guaranteed. It is important to note that we do not broker sales, and we are not responsible for dealer actions. You must use CarEdge Pro lawfully and may not use it for commercial or anti‑competitive purposes. Disputes are to be governed by arbitration in Delaware.

1. CarEdge Pro Overview. The CarEdge Pro can: (a) retrieve or estimate prices and “out-the-door” totals based on third-party data; (b) deliver messages/offers to sellers or dealers; (c) suggest negotiation strategies; and (d) track responses/next steps. It may keep your identity private in early outreach stages while maintaining logs of your inputs and dealer outputs to operate and improve features.

By using CarEdge Pro, you expressly consent to CarEdge Pro logging your inputs as well as dealer outputs to continuously learn and improve functionality.

Neither CarEdge nor the CarEdge Pro service is dealer, broker or party to any transaction involving the purchase, finance and/or sale of a new or used motor vehicle (the “Transaction”). We do not buy/sell vehicles on your behalf, do not accept deposits, do not sign on your behalf and do not provide legal, tax, accounting, financial or credit advice, and we do not guarantee financing or approvals.

You will be billed monthly for your use of CarEdge Pro. By agreeing to use CarEdge Pro services and providing your valid credit card information for payment, you expressly agree to be billed on a monthly basis. While you are able to cancel your subscription at any time, you will not receive a refund for subscription fees already paid.

By using CarEdge Pro, you consent to use electronic records and signatures, acknowledge they carry the same legal effect as handwritten ones, and agree to receive and sign all related documents electronically in accordance with the U.S. E-Sign Act.

2. AI Transparency; Recording; Improvements. CarEdge Pro uses artificial intelligence/large language models to generate responses and automate steps. Where required by law, we will disclose AI use and will respond to requests to confirm AI interaction.

It is important for you to note that outputs may be probabilistic and occasionally inaccurate or incomplete. We encourage you to review and verify key facts (price, VIN, incentives, fees, taxes) with objective third party sources before relying on any output.

Additionally, we may store your inputs/outputs, negotiation steps, and results to operate, secure, and improve services, consistent with our Terms and Conditions and Privacy Policy.

3. Vehicle Pricing, Availability, and Data Disclaimers

(a) No guarantee of accuracy or timeliness. Vehicle prices, fees, taxes, incentives and availability change rapidly and may be sourced from first and third party, which is dynamic and subject to change. CarEdge Pro may generate wrong, stale, or incomplete information; it may propose pricing on vehicles that have already sold; and it may fail to return results for certain vehicles/markets. You accept these risks and must confirm details directly with the seller/dealer.

(b) Listing changes and dealer decisions. Dealers control final price, terms and availability; they may adjust or reject offers after inspection or verification. We are not liable for dealer actions or omissions.

(c) Payment/finance estimates. Payment estimates (APR, term, down, trade) are illustrative and not binding approvals. Final terms depend on lender decisions and your verified information. The act of providing a payment estimate is not a pre-approval, approval, offer and/or guarantee of financing or credit worthiness.

4. Service Availability; Maintenance; Downtime. CarEdge Pro may be unavailable due to maintenance, outages, provider issues or model limits. We may, in our sole discretion, modify, suspend or discontinue features at any time without liability. If the service is unavailable, we have no obligation to continue, replicate or reconstruct negotiation steps, and are not liable for any lost deals or any related perceived or real damages related to the in-availability of CarEdge Pro and/or any related products or features.

5. Your Responsibilities; Prohibited Uses. You agree to provide accurate information (identity, location, budget, trade-in, financing preferences) and use CarEdge Pro solely for individual, non-commercial vehicle shopping. Commercial, scraping, reseller, or model-training uses are expressly prohibited.

Additionally, any use of CarEdge Pro to coordinate pricing with competitors, exchange competitively sensitive information, or otherwise engage in conduct that could violate antitrust laws is expressly prohibited and CarEdge expressly disclaims any and all liability arising from such action.

By using CarEdge Pro, you agree that you will not interfere with the service, attempt Unauthorized access, or transmit malware.

6. SMS Messaging, Contact, and E‑Sign Disclosures. By using CarEdge Pro, you expressly consent to our contacting you and — when you direct us to contact dealers/sellers — contacting them on your behalf by email/SMS/phone, subject to applicable law and our messaging terms and privacy policy. You agree to electronic records and signatures where applicable.

By directing us to contact dealers/sellers, you expressly consent to receive phone calls and SMS text messages containing informational as well as telemarketing messages to any mobile number you provide while using the service.

7. Intellectual Property All content, software, data, algorithms, analytics and other technology comprising or supporting CarEdge Pro, including but not limited to the any artificial intelligence, its design, structure, features, functionality, and documentation (collectively, the “CarEdge Technology”), are and shall remain the sole and exclusive property of CarEdge, Inc. and/or its licensors.

CarEdge retains all right, title, and interest in and to the CarEdge Technology, including all intellectual property rights therein, whether registered or unregistered. No rights or licenses are granted to the user except as expressly stated in these Terms or any applicable agreement.

Certain technology, data, or features available through CarEdge’s products may be provided under license from third parties and are subject to additional terms, ownership rights, and use restrictions imposed by such licensors. CarEdge’s display or incorporation of third-party materials does not transfer ownership or grant any implied rights to users.

You may not copy, modify, reverse engineer, decompile, disassemble, translate, create derivative works from, distribute, or otherwise use any portion of the CarEdge Technology except as expressly authorized in writing by CarEdge. All trademarks, service marks, and trade names used in connection with CarEdge products or services are the property of Auto Advocate, Inc. or their respective owners.

8.No Warranties; Limitation of Liability.

(a) Exclusion of Warranties. Pro and outputs are provided “as is” and “as available.” We expressly disclaim all warranties, express or implied, including accuracy, merchantability, fitness for a particular purpose and non‑infringement.

(b) Limitation of liability. To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for (i) wrong or stale pricing; (ii) pricing for sold vehicles; (iii) failure to provide pricing; (iv) negotiation outcomes; or (v) downtime/maintenance. If for any reason any prompt, input and/or offer you enter or receive using CarEdge Pro is erroneously deleted, lost, or otherwise destroyed or corrupted, your sole remedy is the ability to use CarEdge Pro for a subsequent negotiation attempt. Our aggregate liability for claims will not exceed the greater of (i) fees you paid to us for CarEdge Pro in the 12 months before the claim, or (ii) $100 if no such fees were paid. Some states don’t allow certain limits; if so, the limit applies to the fullest extent permitted.

9. Indemnity; Damages for Misuse. You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from any claims, losses, and costs (including reasonable attorneys’ fees) arising from: (a) your use of or reliance on CarEdge Pro outputs; (b) your content or data you submit; (c) any transaction with a dealer/seller; (d) your violation of law or the Agreement; or (e) misuse of the CarEdge Pro (including prohibited commercial, scraping, or anti‑competitive use)

If you (or someone using your account) intentionally misuse the CarEdge Pro (including to sell or market third‑party products without authorization, or to evade our controls), we reserve the right to seek damages in accordance with amounts listed in our Terms and Conditions and, where allowed by law, punitive damages and equitable relief.

10. Privacy. Please refer to our Privacy Policy for additional information that explains how we collect, use and share information, including AI‑related logs.

11. Dispute Resolution; Governing Law; Class Waiver.

(a) Informal resolution. Before filing a claim, you agree to contact us and attempt informal resolution for 30 days.

(b) Arbitration. If unresolved, any claim related to the CarEdge Pro or this Agreement will be resolved by binding, individual arbitration administered by JAMS under its Streamlined Rules.

(c) Venue and governing law. Venue is exclusively Delaware; Delaware law governs (without regard to conflicts).

(d) Class waiver and limitation period. No class actions or mass arbitrations. One‑year claim period. .

12. Regulatory Compliance & Evolving Standards. We will operate the CarEdge Pro consistent with applicable statutes, rules, regulations, and recognized best practices concerning AI disclosures, data usage, and automated decision tools, as they may evolve over time. We may update disclosures, user notices, and product behavior to align with changing requirements. You agree to cooperate with reasonable compliance steps (for example, identity or consent verification) where required by law. If any portion of these Terms or the Agreement conflicts with non‑waivable legal requirements, those legal requirements control to the extent of the conflict.

13. Non-Assignment. You may not assign, delegate, sublicense or otherwise transfer any of your rights or obligations under these Terms or the Agreement, whether by operation of law, merger, change of control, or otherwise. Any attempted assignment or transfer in violation of this provision shall be null and void and of no effect.

CarEdge may assign or transfer these Terms, in whole or in part, without restriction and without notice, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, provided that any such successor agrees to be bound by these Terms.

Subject to the foregoing, these Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

14. Contact. Questions about these Terms: [email protected].