Extended Warranty Coverage Details

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Key areas of coverage

View the contract to read full terms and conditions

Air Conditioning

Compressor, condenser, evaporator, a/c clutch & coil, expansion valve, receiver drier, blower motor, and heater control valve.

Battery: EV & Hybrids

Coverage is provided in the event of a failure to the Hybrid Drive Battery, Electric Drive Battery, or High Voltage Battery. Replacement may be made with a battery of like kind and quality with an energy capacity (kWh storage) level at or above that of the original battery prior to the failure. The amount of energy that these batteries can store will decrease with time and miles driven.

Brakes

Master cylinder, power brake cylinder, vacuum assist booster, hydro boost, disc brake caliper, wheel cylinders and compensating valve. The following ABS Components are covered: Hydraulic control unit, electronic control processor, wheel speed sensors, hydraulic pump/motor assembly, pressure modulator valve, isolation dump valve, and accumulator.

Charging Station

In the event of a failure of the vehicle’s Professionally Installed Charging Station, coverage will apply to the internal components of the Professionally Installed Charging Station. This benefit will cover up to a maximum of twenty‐five hundred dollars ($2,500.00) towards the repair of a covered of the Professionally Installed Charging Station.

Cooling Systems

Engine cooling fan and motor, fan clutch, serpentine belt tensioner, radiator, heater core, water pump, and thermostat.

Drive Axle

Pinion bearings, side carrier bearings, ring and pinion gears, carrier assembly, thrust washers, axles, axle bearings, constant velocity joints, internal transaxle seal, and drive axle housing.

Electrical Components

Global positioning system (GPS), instrument cluster, infrared systems, cruise control servo, proximity pass key and sensor, power antenna motor, 4WD encoder motor. Alternator, starter motor,front and rear wiper motors, voltage regulator, distributor, solenoids, manually operated switches, electronic level control compressor including its sensor and limiter valve,electronic fuelinjection sensors and injectors, electronic ignition module, ignition coils, power window motors/regulators, rear window heating elements, power mirror motors, power seat motors, and power lock actuators.

A note about electronics and LCD screen coverage

LCD screens may be covered, depending on the issue. If the screen was punctured or scratched, for example tampering or accidental damage, it’s not covered.

But if your screen isn’t functioning properly, the mechanic will take your dash apart to see if you need a new LCD screen. If you do, it’s covered along with all computers and electronics. So, if other electronics stop working, like your radio, the repair is covered. But if it’s damaged, such as when a radio knob is accidentally snapped off, it isn’t.

Engine

Crankshaft and bearings, oil pump, fuel pump, diesel injection pump, internal timing gears or chain/belt, camshaft, camshaft bearings, valve lifters, rocker arm assemblies and push rods, valve guides, pistons and rings, wrist pins, connecting rods, motor mounts, and distributor drive gear.

Seals & Gaskets

Seals and gaskets coverage is included for covered components on Vehicles with less than one hundred twenty‐five thousand (125,000) miles at the contract purchase date.

Steering

Steering gear box, pump assembly, rack and pinion, pitman arm, idler arm, tie rod, control valves, and intermediate shafts.

Suspension

Upper and lower control arms, control arm shafts and bearings or bushings, upper and lower ball joints, radius arm and bushings, torsion bars and mounts or bushings, stabilizer bars, links and bushings, struts, strut bearing plates, shock absorbers, spindle and spindle support, wheel bearings, and the following variable dampening suspension parts: compressor, control module, actuator, solenoid, height sensor, and mode selector switch.

Transfer Case & Transmission

Drive shaft/U joint, torque converter, and transmission mounts.

Turbo/Supercharger

Factory installed turbocharger or supercharger, including housing, and all internal parts.

Coverage exclusions

For full language see Section #8 on your contract (“What is Not Covered”)

  • Normal wear and tear

  • Maintenance

  • Tires and wheels

  • Paint

  • The interior

  • Glass, rubber stripping, squeaks, and wind noises

Surcharges

Surcharges may apply in the following cases:

  • A business use surcharge if you use your vehicle to work for Uber, Lyft, delivery services or if your vehicle is in a business name

  • A lift surcharge if you have a lift kit that was professionally installed before you purchased the extended warranty

How to purchase a policy

Surcharges may apply in the following cases:

If your vehicle is outside of its original factory bumper-to-bumper warranty, you will need to submit a pre-purchase inspection report (PPI).

If your vehicle is Certified Pre-Owned, you may submit a certification of inspection or proof of CPO in lieu of PPI.

The PPI documents pre-existing conditions. For example, if the PPI report shows a window isn’t operating, it won’t be covered since it’s a pre-existing condition.

We have partnered with LemonSquad to help our customers obtain a PPI.

  • Convenient: Lemon Squad comes to your house

  • Free: If you decide to purchase, we will deduct their $179 cost from the total cost of your coverage.

Contact Lemon Squad for your pre-purchase inspection (PPI)

How to make a claim

When your vehicle isn’t working properly, go to a certified service center and bring your policy with you so they can call in the claim.

Below is our recommendation on the steps you should take to make a claim:

  • First, go to a dealership, or AAA- or ASE- certified service center

  • Bring your policy with you to show to the service advisor

  • To determine the issue(s), a diagnostic assessment will be made and the info will be given to you and AUL

  • If the repair is covered, you’ll only pay the deductible

  • Learn more about the process on YouTube

How to cancel

If you cancel your Extended Warranty, you will receive a prorated amount of your money back (based on either time or miles, whichever is greater). If you cancel within 60 days of purchase and no claims were made, you’ll receive a full refund, less a $50 administrative fee.