Car Buying Satisfaction & Transparency Survey

What vehicle did you purchase?

New/used(Required)

Year(Required)

Make(Required)

Model(Required)

Trim

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Stored Trim Data

What dealership did you purchase from?

State(Required)

Dealer autocomplete

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Stored Dealer Data

When did you purchase your vehicle?(Required)

How transparent was the dealership in providing the following information? (Rate on a scale of 1 to 5, with 1 being 'Not Transparent' and 5 being 'Very Transparent')

Vehicle price(Required)

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Vehicle price(Required)

Please enter a number from 1 to 5.

Add-on fees (e.g., dealer fees, documentation fees)(Required)

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Add-on fees (e.g., dealer fees, documentation fees)(Required)

Please enter a number from 1 to 5.

Financing terms (e.g., APR, loan term)(Required)

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Financing terms (e.g., APR, loan term)(Required)

Please enter a number from 1 to 5.

Trade-in value(Required)

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Trade-in value(Required)

Please enter a number from 1 to 5.

Warranty and service packages(Required)

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Warranty and service packages(Required)

Please enter a number from 1 to 5.

Did you feel pressured into purchasing any add-ons or extra services (e.g., extended warranties, gap insurance, accessories)?(Required)

Yes

No

How close was the final price you paid to what you expected before entering the dealership?(Required)

Exactly what I expected

Slightly higher than expected

Much higher than expected

Lower than expected

Did you feel you had all the information needed to make an informed decision before purchasing the vehicle?(Required)

Yes, I was well-informed

Mostly, but there were some unclear details

No, I felt confused or unsure about important details

How much time did you spend researching online prior to your purchase?(Required)

Less than one month

One to three months

More than three months

What online websites did you use for your research?

If “Mostly, but there were some unclear details” or “No, I felt confused or unsure about important details” then show an open text box with “Please share more.”

How would you rate the time spent at the dealership compared to your expectations?(Required)

If you had to go through the car buying process again, would you choose the same dealership?(Required)

In your opinion, what would have improved your car buying experience? (Select all that apply)(Required)

Please Specify(Required)

Buy

Sell

Insure

Warranty

What vehicle did you purchase?

What dealership did you purchase from?

How transparent was the dealership in providing the following information? (Rate on a scale of 1 to 5, with 1 being 'Not Transparent' and 5 being 'Very Transparent')

FAQ

How much does it cost?

Why should you let a concierge do the work?

Who are the concierges?

Buy

Sell

Insure

Warranty

What vehicle did you purchase?

What dealership did you purchase from?

How transparent was the dealership in providing the following information? (Rate on a scale of 1 to 5, with 1 being 'Not Transparent' and 5 being 'Very Transparent')

States eligibile for below invoice pricing and 100% free delivery:

Getting Started!

FAQ

How much does it cost?

Why should you let a concierge do the work?

Who are the concierges?

Buying a car just got a whole lot easier.

What’s included in my car buying toolkit?

Dealer Invoice Price

Target Discount

Negotiation Guide

Exclusive Data