Understanding Car Buying Services: What Is a Car Concierge?

Key Takeaways

  • Car buying services, also known as car concierges, offer a turnkey car buying experience.
  • These services are ideal for those looking to avoid dealership salespeople and haggling.
  • The benefits of a car buying service often justify the cost of the service.

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Last updated Jun 4, 2024

Car buying services, also known as car buying concierges, have emerged as a turnkey solution for those seeking a hassle-free car buying experience. These services handle everything from vehicle sourcing to negotiation, ensuring you get the best deal without the stress. Want to buy a car without going to the dealership? This is the solution for you. In this guide, we’ll explore what car buying services are, how they work, and the benefits of using them.

What is a Car Buying Service?

A car buying service, or car buying concierge, is a professional service that assists consumers in purchasing a vehicle by handling everything from vehicle sourcing and price negotiation to trade-in assistance, and delivery logistics.The primary goal of car buying services is to simplify the car buying process by leveraging their expertise, industry connections, and negotiation skills.

Whether you’re looking for a new or used car, a car buying concierge can help you find the perfect vehicle while saving you time, money, and eliminating the inconvenience of haggling with salespeople.

Services Offered by Car Buying Concierges

  1. Vehicle Sourcing
  • Detailed Search: Car buying concierges conduct a comprehensive search based on your needs and wants, including make, model, year, color, and features. They use their industry knowledge and connections to find the best options that match your criteria.
  • Network Access: These services have access to a wide network of dealerships and private sellers, often finding vehicles that are not yet listed publicly. If you’re looking for a good deal on a rare or in-demand car model, a car buying service could be especially useful.
  1. Price Negotiation
  • Expert Negotiation: Car buying concierges are skilled negotiators who know how to secure the best possible price. They understand dealer tactics and can navigate the complexities of pricing to ensure you avoid hidden fees and unnecessary add-ons. If you dread negotiating with salespeople, the benefits of a car buying service are compelling.
  • Savings: By leveraging their real-time market expertise, they can often secure deals that you might not be able to achieve on your own. Car buying concierges typically have behind-the-scenes market tools like CarEdge Insights to gain the upper hand in negotiating on your behalf.
  1. Trade-In Assistance
  • Evaluation: If you have a vehicle to trade in, car buying concierges can help evaluate its worth and negotiate a fair trade-in value. This ensures you get the best possible price for your old car.
  • Seamless Process: They handle the trade-in process, making it seamless and convenient.

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  1. Delivery and Paperwork
  • Coordination: Car buying services manage the logistics of paperwork and vehicle delivery, ensuring your new car is delivered to your doorstep or a convenient location. You can also pick it up at the dealership if you prefer.

How Car Buying Services Work

how car buying services work

If your car buying service seems too complicated, they’re doing something wrong. The best in the business are easy to understand and navigate. Here’s what you should expect.

Step 1: Initial Consultation

The process begins with an initial consultation where the concierge understands your needs, preferences, and budget. This is typically done over the phone, via email, or online chat. At this point, you’ll pay for the services rendered. Most car buying services or concierges cost between $1,000 and $3,000, plus shipping if applicable.

Step 2: Search and Shortlisting

Based on your criteria, the concierge conducts a detailed search and shortlists potential vehicles. They provide you with a curated list of options, along with detailed information about each vehicle. Your Concierge should provide current price information, along with their insights on how negotiable the pricing should be.

Step 3: Negotiation and Finalization

Once you’ve selected a vehicle, the concierge negotiates the price on your behalf. They handle all communication with the seller to ensure you get the best deal. No worries – your approval is sought for each and every step. The deal won’t be finalized until you give it the green light. 

Step 4: Delivery and Completion

After finalizing the purchase, the concierge coordinates the delivery of the vehicle and handles all paperwork, ensuring a smooth and hassle-free experience. Delivery costs vary by distance from the dealership to your home. Shipping costs are typically between $1.00/mile and $1.50/mile. 

Benefits of Using a Car Buying Service

caredge concierge benefits

Time Savings and Convenience: Car buying services save you the time and effort involved in searching for a vehicle, negotiating prices, and dealing with salespeople. Your concierge handles everything while you sit back and relax.

Expertise in Securing Better Deals: With their industry knowledge and negotiation skills, car buying concierges can secure deals that you might not be able to achieve on your own. This often results in significant savings.

Stress-Free Car Buying Experience: The car buying process can be stressful, especially for those unfamiliar with the market. A concierge service provides peace of mind by handling all aspects of the purchase, ensuring a smooth and enjoyable experience.

Get Started Today with CarEdge Car Buying Service

Car buying services offer a convenient, efficient, and stress-free way to purchase a vehicle. By leveraging their expertise and industry connections, these services can help you find the perfect car at the best price. If you’re in the market for a new or used vehicle, consider using a car buying concierge to make the process seamless and enjoyable.

Want to learn more about a leader in the industry? Get started with CarEdge Concierge today to save more and stress less. Never step foot in a dealership again! 

👉 CarEdge Concierge: How It Works


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