DTI Data Analyst

About the role

We're hiring a DTI Data Analyst to own the Dealer Transparency Index end to end. This role is effectively the product owner of DTI, with a heavy emphasis on the data and methodology side. You'll spend most of your time in the data, making sure our sources are clean, our scoring is defensible, our coverage is broad, and our methodology can withstand scrutiny from dealers, press, regulators, or anyone else who might want to test it. You'll also own the product wrapper around DTI: the public methodology page, the dispute resolution process, the change request workflow, and the dealer-facing experience of seeing and engaging with their grade.

This is one of the most consequential individual contributor roles at CarEdge because DTI is our moat. Get the data right and we have a defensible, durable transparency standard that powers the whole marketplace. Get it wrong and the credibility we need to charge dealers and earn buyer trust evaporates. You'll report to the Senior Product Manager.

What you'll own

• DTI methodology and scoring. The rubric. The data sources. The weighting. The way grades roll up from underlying signals. You own the methodology document and the integrity of every grade we publish.
• Data quality and integrity. You audit our data sources, identify reliability gaps, and partner with Engineering and Data to fix them. The Data Quality Score is your primary metric.
• Dealer coverage. Every Certified-eligible dealer needs a current, accurate grade. You own the operational mechanics of getting there and keeping coverage durable as the dealer base grows.
• The mystery shop program. This is our primary data collection mechanism. You sequence which dealers we shop, how often, and how the data flows into scoring.
• The public methodology page. This is the document that dealers, press, and consumers reference to understand what DTI measures and why. It has to be clear, complete, and defensible. You write it and you maintain it.
• The change request and dispute resolution processes. When a dealer challenges their grade or proposes a methodology change, the request flows through a process you design. You handle the resolution alongside Legal and the Dealer team.
• Cross-functional partnership. Legal on methodology defense, Marketing on the transparency standard narrative, Engineering on the underlying data infrastructure, Dealer Account Management on grade disputes, and Senior Product on roadmap.

Who you are

• 4-6 years of data analytics, data science, market research, or methodology design experience. Time at a research firm, a ratings agency, a data journalism outlet, a regulatory body, or a startup with a data-first product all count.
• Methodology-minded. You think about how to measure things rigorously, how to defend your measurement choices, and how to communicate them to non-experts. You've designed a rubric or scoring system before and you know how hard it is to do well.
• Product-minded. You can think about how rigorous data becomes a usable customer experience. You care about the difference between a correct grade and a grade a dealer can actually understand.
• Comfortable under scrutiny. Your work will be challenged by dealers, by press, possibly by regulators. You stay calm, you go back to the data, and you defend the methodology with rigor rather than emotion.
• Strong with data tools. SQL fluency is essential. Comfort with Python or R for analysis is a strong plus, as is comfort with data visualization tools so you can communicate findings to non-technical audiences.
• Strong written communication. The methodology document is the most important thing you'll write. It has to be clear, complete, and credible.
• Automotive industry experience is a strong plus. Understanding how dealers actually behave, what real dealer practices look like, and where the manipulation tends to happen makes you faster and sharper in this role.