Transparency Verdict
Courtesy earns a C.
Negotiate. Hard.
Average transparency — expect pushback on fees and add-ons. Shoppers who hold the line here consistently save money.
Strong confidence — based on 39 verified out-the-door quotes and 8 tracked negotiations · Phoenix, AZ
Collected Sep 29, 2025 – May 3, 2026 · Updated May 4, 2026
The full story
Why Courtesy earned this grade
Between September 2025 and May 2026, CarEdge negotiated or logged 39 verified deals with this dealership. We pulled the doc fee, the add-ons, and the gap between advertised and out-the-door price from each one. Then we graded them the way a friend in the business would: on the things that actually cost you money.
✓ What they do well
2 thingsAdvertised pricing is largely honest
On average, the quoted price is only 0.4% above the listing — small enough to be fees, not markup games.
Shoppers who negotiated saved real money
Across 8 back-and-forth negotiations we tracked here, buyers saved an average of $1,784 from first quote to final. That tells you their opening number has room.
TipNever take the first quote. Their floor is lower than what they offer on day one.
! Where to push back
2 thingsDoc fee is slightly padded
$599 is $5 above the AZ average of $594. Not outrageous, but worth questioning.
TipAsk them to match the average. If they won't, factor it into your overall price — every dollar here is negotiable.
Add-ons are baked into almost every deal
90% of quotes include dealer add-ons, averaging $1,781. This is their business model — inflate the OTD, then hope you don't line-item it.
TipDemand an itemized quote before signing anything. Every add-on is optional — refuse them unless you actually want them.
39 verified OTD quotes from Courtesy
Real out-the-door worksheets, not reviews. Click “View Quote” on any row to see the price breakdown.
Recent Quotes
Verified out-the-door prices from real transactions
22 vehicle transactions — 39 individual quotes
2026 Ram 2500
2023 Kia Sportage
2026 Ram 1500
Most Common Add-ons
At a Glance
Tips for Courtesy
- This dealer often adds $1,598 in dealer add-ons. Request a quote WITHOUT any add-ons upfront. These are almost always removable.
- Doc fee ($599) is slightly above average. Worth asking for a reduction.
- Dealer markup is effectively 0% above listing (excluding taxes). This dealer keeps their fees minimal.
- 39 quotes analyzed. This score is based on solid data.
Nearby Rated Dealers
These dealers near Phoenix have transparency scores based on verified pricing data.
Frequently Asked Questions
What is Courtesy's doc fee?
Courtesy charges a typical documentation fee of $599. The AZ average is $594. This is based on 39 verified OTD quotes in our database.
Does Courtesy add mandatory add-ons?
Courtesy adds an average of $1,598 in dealer add-ons when present. Ask for an itemized breakdown and negotiate to remove non-essential items like paint protection, nitrogen tire fill, or VIN etching.
Is Courtesy a good dealer?
Courtesy has a transparency score of 74.9/100, earning a Grade C. This score is based on their doc fees, add-on behavior, dealer markup, and data quality from 39 verified OTD quotes. This is an average score. Compare with nearby dealers before making a decision.
How we know this
Every number on this page came from a real deal.
Most dealer review sites scrape star ratings and count angry posts. We do the opposite. CarEdge shops for cars alongside thousands of real buyers every week — and when we negotiate on their behalf, we capture the full out-the-door breakdown the dealer sends back.
For Courtesy in Phoenix, AZ, that has meant 39 verified OTD quotes across 8 negotiated deals logged into our database. Each one is a PDF, an email, or a screenshot showing the actual doc fee, the actual add-ons, and the actual final price — not a salesperson's promise.
Fee Transparency
30%Is the doc fee reasonable, or is it just profit? We compare it against the state average — and the legal cap, where one exists.
Add-on Behavior
30%How often does the dealer try to stick on paint protection, theft deterrent, or nitrogen tires? And when they do, how much do they cost you?
Price Accuracy
30%Does the advertised listing price match what you'd actually sign for? We flag dealers whose out-the-door diverges from the listing.
Data Quality
10%More data = more trustworthy grade. Dealers with lots of recent, complete quotes score higher for consistency.
The four numbers behind the grade
Weighted ScoreThe raw component scores — the math that led to C.
Doc Fee Comparison
Pulled 39 quote records · Grades update as new data comes in · Dealers cannot pay to change their score.
Bring real numbers to this dealership
CarEdge Pro unlocks real dealer invoice data, target discounts, and out-the-door estimates — so you can push back on fees and add-ons with the actual numbers.
Try CarEdge Pro*Information provided for general informational purposes only. Scores are independently calculated and do not imply endorsement of or affiliation with any dealer. Verify all information independently before making a purchase decision. See our Terms of Service.