Dealer Reviews

Best Car Dealerships in Grand Rapids, Ranked by CarEdge Data

ZS
Zach Shefska
9 min read

Key Takeaways

  • The top 15 car dealerships in Grand Rapids across all brands, ranked by CarEdge on verified out-the-door quotes — not star ratings.
  • Fox Mazda (Mazda, Grand Rapids) is the most transparent dealership in the Grand Rapids metro by verified data.
  • Brand-by-brand rankings are linked below if you already know what you're shopping.
  • Get an OTD quote in writing before you visit any dealer. CarEdge tracks real prices, not advertised ones.

This is the CarEdge Dealer Transparency Index ranking for car dealerships in the Grand Rapids metro — every brand, scored on verified out-the-door quotes, not Google star ratings.

We graded 18 dealerships across the Grand Rapids area; below are the 15 most transparent by score. Already know your brand? Jump to the brand-by-brand rankings below.

About the CarEdge Dealer Transparency Index

Most dealer rankings come from Google star ratings and Yelp reviews — easy to game, impossible to verify. The CarEdge Dealer Transparency Index is different. We score every dealer using verified out-the-door quotes: real PDFs, emails, and screenshots from actual transactions.

Each dealer’s transparency score (out of 100) is weighted across four dimensions:

  • Fee Transparency (30%) — Is the doc fee reasonable compared to the state average?
  • Add-on Behavior (30%) — How often does the dealer bundle add-ons, and at what cost?
  • Price Accuracy (30%) — Does the listing price match the actual OTD price?
  • Data Quality (10%) — More verified quotes mean higher confidence in the grade.

Grades: A (90–100), B (80–89), C (70–79), D (60–69), F (below 60).

Top 15 Car Dealerships in Grand Rapids

Ranked by CarEdge transparency score across all brands, highest to lowest.

#1 — Fox Mazda

Mazda · Grade: A · Score: 100/100 · Grand Rapids, MI

Fox Mazda is an A-grade Mazda dealer in Grand Rapids on verified out-the-door data — 100/100 across 14 verified quotes.

  • Doc fee: $280 — below the MI average of $295
  • Add-ons: None detected in verified quotes
  • Listing accuracy: 5.0% below the advertised listing
  • Verified quotes: 14

See full review & verified quotes →

#2 — Fox Hyundai Kia

Hyundai · Grade: A · Score: 100/100 · Grand Rapids, MI

Fox Hyundai Kia is an A-grade Hyundai dealer in Grand Rapids on verified out-the-door data — 100/100 across 12 verified quotes.

  • Doc fee: $280 — below the MI average of $295
  • Add-ons: None detected in verified quotes
  • Listing accuracy: Quoted price matches the advertised listing
  • Verified quotes: 12

See full review & verified quotes →

#3 — Borgman Ford / Mazda

Ford · Grade: A · Score: 100/100 · Grandville, MI

Borgman Ford / Mazda is an A-grade Ford dealer in Grand Rapids on verified out-the-door data — 100/100 across 7 verified quotes.

  • Doc fee: $302 — above the MI average of $295
  • Add-ons: None detected in verified quotes
  • Listing accuracy: 3.5% below the advertised listing
  • Verified quotes: 7

See full review & verified quotes →

#4 — Betten

Honda · Grade: A · Score: 100/100 · Grand Rapids, MI

Betten is an A-grade Honda dealer in Grand Rapids on verified out-the-door data — 100/100 across 5 verified quotes.

  • Doc fee: $280 — below the MI average of $295
  • Add-ons: None detected in verified quotes
  • Listing accuracy: 1.4% below the advertised listing
  • Verified quotes: 5

See full review & verified quotes →

#5 — Harvey Lexus Of Grand Rapids

Cadillac · Grade: A · Score: 100/100 · Grand Rapids, MI

Harvey Lexus Of Grand Rapids is an A-grade Cadillac dealer in Grand Rapids on verified out-the-door data — 100/100 across 4 verified quotes.

  • Doc fee: $280 — below the MI average of $295
  • Add-ons: None detected in verified quotes
  • Listing accuracy: 0.7% above the advertised listing
  • Verified quotes: 4

See full review & verified quotes →

#6 — Serra Honda Grandville

Honda · Grade: A · Score: 98/100 · Grandville, MI

Serra Honda Grandville is an A-grade Honda dealer in Grand Rapids on verified out-the-door data — 98/100 across 15 verified quotes.

  • Doc fee: $374 — well above the MI average of $295
  • Add-ons: 13% of quotes, avg $200
  • Listing accuracy: 1.0% above the advertised listing
  • Verified quotes: 15

See full review & verified quotes →

#7 — Metro Toyota

Toyota · Grade: A · Score: 98/100 · Kalamazoo, MI

Metro Toyota is an A-grade Toyota dealer in Grand Rapids on verified out-the-door data — 98/100 across 8 verified quotes.

  • Doc fee: $304 — above the MI average of $295
  • Add-ons: None detected in verified quotes
  • Listing accuracy: 1.2% above the advertised listing
  • Verified quotes: 8

See full review & verified quotes →

#8 — Fox Honda Grand Rapids

Honda · Grade: A · Score: 97/100 · Grand Rapids, MI

Fox Honda Grand Rapids is an A-grade Honda dealer in Grand Rapids on verified out-the-door data — 97/100 across 6 verified quotes.

  • Doc fee: $280 — below the MI average of $295
  • Add-ons: 17% of quotes, avg $117
  • Listing accuracy: 3.1% above the advertised listing
  • Verified quotes: 6

See full review & verified quotes →

#9 — Dorrance Ford

Ford · Grade: A · Score: 96/100 · Galesburg, MI

Dorrance Ford is an A-grade Ford dealer in Grand Rapids on verified out-the-door data — 96/100 across 5 verified quotes.

  • Doc fee: $280 — below the MI average of $295
  • Add-ons: 20% of quotes, avg $19
  • Listing accuracy: 2.5% below the advertised listing
  • Verified quotes: 5

See full review & verified quotes →

#10 — Fox Chrysler Dodge Jeep Ram

Chrysler · Grade: A · Score: 96/100 · Grand Rapids, MI

Fox Chrysler Dodge Jeep Ram is an A-grade Chrysler dealer in Grand Rapids on verified out-the-door data — 96/100 across 4 verified quotes.

  • Doc fee: $280 — below the MI average of $295
  • Add-ons: 25% of quotes, avg $200
  • Listing accuracy: 9.8% below the advertised listing
  • Verified quotes: 4

See full review & verified quotes →

#11 — Kool Toyota

Toyota · Grade: A · Score: 95/100 · Grand Rapids, MI

Kool Toyota is an A-grade Toyota dealer in Grand Rapids on verified out-the-door data — 95/100 across 6 verified quotes.

  • Doc fee: $280 — below the MI average of $295
  • Add-ons: None detected in verified quotes
  • Listing accuracy: Quoted price matches the advertised listing
  • Verified quotes: 6

See full review & verified quotes →

#12 — Fox Kia North

Kia · Grade: A · Score: 94/100 · Grand Rapids, MI

Fox Kia North is an A-grade Kia dealer in Grand Rapids on verified out-the-door data — 94/100 across 12 verified quotes.

  • Doc fee: $280 — below the MI average of $295
  • Add-ons: 8% of quotes, avg $25
  • Listing accuracy: 3.9% below the advertised listing
  • Verified quotes: 12

See full review & verified quotes →

#13 — Freedom Chevrolet Inc

Chevrolet · Grade: A · Score: 94/100 · Fremont, MI

Freedom Chevrolet Inc is an A-grade Chevrolet dealer in Grand Rapids on verified out-the-door data — 94/100 across 5 verified quotes.

  • Doc fee: $229 — well below the MI average of $295
  • Add-ons: 20% of quotes, avg $399
  • Listing accuracy: 3.2% above the advertised listing
  • Verified quotes: 5

See full review & verified quotes →

#14 — Preferred Chrysler Dodge Jeep Ram

Chrysler · Grade: A · Score: 93/100 · Grand Haven, MI

Preferred Chrysler Dodge Jeep Ram is an A-grade Chrysler dealer in Grand Rapids on verified out-the-door data — 93/100 across 4 verified quotes.

  • Doc fee: $280 — below the MI average of $295
  • Add-ons: 25% of quotes, avg $714
  • Listing accuracy: 7.3% below the advertised listing
  • Verified quotes: 4

See full review & verified quotes →

#15 — Toyota Of Muskegon

Toyota · Grade: B · Score: 87/100 · Muskegon, MI

Toyota Of Muskegon is a B-grade Toyota dealer in Grand Rapids on verified out-the-door data — 87/100 across 6 verified quotes.

  • Doc fee: $280 — below the MI average of $295
  • Add-ons: None detected in verified quotes
  • Listing accuracy: 5.6% above the advertised listing
  • Verified quotes: 6

See full review & verified quotes →

Grand Rapids Dealer Rankings by Brand

Shopping a specific brand in Grand Rapids? These rankings drill into each:

Grand Rapids Car Dealer Rankings at a Glance

#DealerCityGradeScoreDoc FeeAdd-OnsQuotes
1Fox MazdaGrand RapidsA100$280$014
2Fox Hyundai KiaGrand RapidsA100$280$012
3Borgman Ford / MazdaGrandvilleA100$302$07
4BettenGrand RapidsA100$280$05
5Harvey Lexus Of Grand RapidsGrand RapidsA100$280$04
6Serra Honda GrandvilleGrandvilleA98$374$20015
7Metro ToyotaKalamazooA98$304$08
8Fox Honda Grand RapidsGrand RapidsA97$280$1176
9Dorrance FordGalesburgA96$280$195
10Fox Chrysler Dodge Jeep RamGrand RapidsA96$280$2004
11Kool ToyotaGrand RapidsA95$280$06
12Fox Kia NorthGrand RapidsA94$280$2512
13Freedom Chevrolet IncFremontA94$229$3995
14Preferred Chrysler Dodge Jeep RamGrand HavenA93$280$7144
15Toyota Of MuskegonMuskegonB87$280$06

How to Use This Data When You Shop

  1. Get an OTD quote in writing before you visit. Any dealer can send a worksheet by email — if they won’t, that’s a red flag.
  2. Ask for a quote with zero add-ons. Everything in the F&I office is optional. Say “please remove all dealer add-ons” and see what the price does.
  3. Anchor to the OTD, not the listing. Dealers with a gap between advertised price and final OTD aren’t being straight with you. Don’t negotiate off the listing number.
  4. Compare three dealers minimum. Even within the same metro, doc fees, add-on policies, and listing accuracy vary widely. Use this ranking as your shortlist.

Rankings are generated from the CarEdge Dealer Transparency Index, a public methodology that scores dealers on verified out-the-door quotes — not Google star ratings or paid placements. Data updated quarterly. Last updated: Q3 2026.

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