Nexus Auto Group did not provide pricing by email or text.

3 requests via text and email. They replied — but never sent a price.

We’ve asked Nexus Auto Group 3 times since July 2026 for an out-the-door price. They replied, but never put a number in writing, not over text and not over email. To get a price you have to call them or visit in person.

Outreach record — 1 via SMS, 2 via email · Burbank, CA
First contact Jul 17, 2026 · Most recent Jul 17, 2026

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Location

Burbank, CA

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3 requests for an out-the-door price. Still no written quote.

Every outreach we sent, by channel and by date. They replied — but never sent an OTD, not by email, not by text.

3 of 3 requests explicitly requested an out-the-door price.

attempts total

via SMS

via email

days no price

SMS

Jul 17

Jul 18

Jul 19

Still no written price

Each attempt was a request for the out-the-door price on a real vehicle in their inventory. Per-channel attempts are spaced at least 7 days apart, and total outreach is capped at quarterly limits to avoid harassment.

How this compares

87% of dealers in California respond within 24 hours. Nexus Auto Group replied too — but 1 days on, still hasn’t put a price in writing.

Based on 1837 dealers contacted in California. Median response time among responders: 0.2 hours.

Why this matters

A written OTD price is a number you can hold a dealer to. Pricing only given by phone or in person changes when you walk in — that’s the whole point of refusing to put it in writing. Dealers who won’t quote OTD over text or email are choosing to keep the final price negotiable until you’re sitting at their desk.