Dealer Group
Carmax
Carmax runs 262 locations in 42 states and earns a CarEdge transparency grade of C (76/100) from 12 verified out-the-door quotes.
- Average doc fee
- $737
- Dealer add-ons
- On 11% of quotes
Verified quotes since 2025
Score Breakdown
Grade Distribution
Across 9 rated locations
44% of locations earned a B or better. No location received an F.
Key Insights
Transparency Score
Scores 76/100, 10.7 points below the national average of 86.7/100.
Add-on Frequency
11% of transactions include an add-on, 6% less often than the national average of 17%.
Listing-to-OTD Gap
Prices run 2.0% above listing on average, better than the national average of 247.4%.
Top performers in this group
Locations with D or below: 5 — Carmax Phoenix-Gilbert, Carmax South Broadway, Carmax Pleasanton, +2 more
All locations
| Dealer | Location | Grade | Score | Quotes | Brand | Doc Fee | Add-on Rate |
|---|---|---|---|---|---|---|---|
| Carmax Laurel | Laurel, MD | A | 100 | 2 | — | $800 | 0% |
| Carmax Hulen Mall | Fort Worth, TX | A | 98 | 1 | — | $225 | 0% |
| Carmax Boise (Meridian) | Meridian, ID | A | 94 | 2 | — | $599 | 0% |
| Carmax Garland | Garland, TX | B | 83 | 1 | — | $798 | 0% |
| Carmax Phoenix-Gilbert | Gilbert, AZ | D | 67 | 1 | — | $999 | 100% |
| Carmax South Broadway | Littleton, CO | D | 60 | 1 | — | — | 0% |
| Carmax Pleasanton | Pleasanton, CA | D | 60 | 1 | — | — | 0% |
| Carmax Gulf Freeway | Houston, TX | D | 60 | 1 | — | — | 0% |
| Carmax Austin North | Austin, TX | D | 60 | 2 | — | $998 | 0% |
| Carmax Akron | Akron, OH | Not yetrated | — | — | — | — | — |
Group locations
262 locations across Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin
Frequently Asked Questions
Is Carmax a good place to buy a car?
Carmax is about average by CarEdge's measure. Carmax earns CarEdge transparency grade C (76/100) across 12 verified out-the-door quotes from 9 stores, graded 3 A, 1 B, 5 D. 44% of its graded stores earn an A or B. Grades vary by store, so check the specific location before you buy.
What do reviews say about Carmax?
CarEdge reviews Carmax on 12 verified out-the-door quotes, not star ratings. Carmax earns CarEdge transparency grade C (76/100) across 12 verified out-the-door quotes from 9 stores, graded 3 A, 1 B, 5 D. Across those quotes its stores show dealer add-ons on 11% of verified quotes.
What is the doc fee at Carmax dealerships?
Its stores average a $737 doc fee across 12 verified out-the-door quotes.
Do Carmax dealerships add dealer add-ons?
CarEdge's verified quotes from Carmax stores show dealer add-ons on 11% of verified quotes. Ask any store for an itemized out-the-door quote with all dealer add-ons removed before you visit.