Dealer Group
Gates Auto Family
Gates Auto Family runs 11 locations in 3 states and earns a CarEdge transparency grade of A (91/100) from 37 verified out-the-door quotes.
- Average doc fee
- $634
- Dealer add-ons
- On 20% of quotes
- Top-graded store
- Toyota of Muncie (A)
Verified quotes since 2025
Score Breakdown
Grade Distribution
Across 9 rated locations
100% of locations earned a B or better. No location received an F.
Key Insights
Transparency Score
Scores 91/100, 4.7 points above the national average of 86.3/100.
Add-on Frequency
20% of transactions include an add-on, 3% more often than the national average of 17%.
Listing-to-OTD Gap
Prices run 1.0% above listing on average, better than the national average of 89.7%.
Top performers in this group
All locations
| Dealer | Location | Grade | Score | Quotes | Brand | Doc Fee | Add-on Rate |
|---|---|---|---|---|---|---|---|
| Toyota of Muncie | Muncie, IN | A | 99 | 5 | Toyota | $261 | 0% |
| Gates Hyundai | Richmond, KY | A | 97 | 3 | Hyundai | $699 | 0% |
| Toyota South | Richmond, KY | A | 97 | 8 | Toyota | $699 | 0% |
| Capital Toyota | Chattanooga, TN | A | 96 | 1 | Toyota | $799 | 0% |
| Gates Ford Lincoln | Richmond, KY | A | 93 | 1 | Ford | $836 | 0% |
| Lexus of Chattanooga | Chattanooga, TN | A | 93 | 8 | Lexus | $799 | 13% |
| Gates Auto Family | Richmond, KY | B | 86 | 6 | — | $699 | 17% |
| Gates Honda | Richmond, KY | B | 81 | 4 | Hond | $649 | 50% |
| Toyota of Madison | Madison, IN | B | 81 | 1 | Toyota | $261 | 100% |
| Gates Nissan of Richmond | Richmond, KY | Not yetrated | — | — | — | — | — |
Group locations
11 locations across Indiana, Kentucky, Tennessee
Frequently Asked Questions
Is Gates Auto Family a good place to buy a car?
Yes, by CarEdge's measure. Gates Auto Family earns CarEdge transparency grade A (91/100) across 37 verified out-the-door quotes from 9 stores, graded 6 A, 3 B. 100% of its graded stores earn an A or B. Grades vary by store, so check the specific location before you buy.
What do reviews say about Gates Auto Family?
CarEdge reviews Gates Auto Family on 37 verified out-the-door quotes, not star ratings. Gates Auto Family earns CarEdge transparency grade A (91/100) across 37 verified out-the-door quotes from 9 stores, graded 6 A, 3 B. Across those quotes its stores show dealer add-ons on 20% of verified quotes.
What is the doc fee at Gates Auto Family dealerships?
Its stores average a $634 doc fee across 37 verified out-the-door quotes. It ranges from $261 at Toyota of Muncie in Muncie, IN to $799 at Lexus of Chattanooga in Chattanooga, TN, partly because doc fee limits differ by state.
Do Gates Auto Family dealerships add dealer add-ons?
CarEdge's verified quotes from Gates Auto Family stores show dealer add-ons on 20% of verified quotes. Ask any store for an itemized out-the-door quote with all dealer add-ons removed before you visit.
Which Gates Auto Family dealership is the best?
Toyota of Muncie in Muncie, IN is Gates Auto Family's highest-graded store on the CarEdge Dealer Transparency Index: grade A (99/100) from 5 verified out-the-door quotes.