Compare nearby: Best Infiniti Dealerships in the US →

F

Infiniti of Charlotte earns an F.

Expect inflated fees, surprise add-ons, or big gaps from the listing. Bring CarEdge data and be ready to walk.

$999
Doc fee

$248 above NC avg

100%
Dealer add-ons

On 6 of 6 recent quotes

6
Verified quotes →

Real out-the-door quotes

Developing confidenceMatthews, NCUpdated How we score dealersPart of Mills Automotive Group

Location

Matthews, NC

8 rated dealers within 30 miles · Open full map →

The full story

Why Infiniti of Charlotte earned this grade

Between April 2026 and July 2026, CarEdge negotiated or logged 6 verified deals with this dealership. We pulled the doc fee, the add-ons, and the gap between advertised and out-the-door price from each one. Then we graded them the way a friend in the business would: on the things that actually cost you money.

! Where to push back

3 things

Doc fee is significantly inflated

$999 is $248 above the NC average of $751. That's pure margin for the dealer, not cost of service.

TipThis fee is mostly not "standard paperwork" — it's profit. Push back, or get the equivalent off the vehicle price.

Quoted add-ons show up on most deals

100% of quotes include add-ons that aren't marked optional. Across all recent quotes, add-ons average $1,995. Plan on seeing them on your quote.

TipAsk for an itemized quote before signing, and ask the dealer to confirm in writing which add-ons, if any, are required.

Listing price and real price disagree

Quoted prices run 7.6% above the advertised listing — roughly $2,660 extra on a $35k vehicle. That's a pattern, not a rounding error.

TipThis dealer's listing price is a marketing number, not a real one. Don't anchor to it — anchor to an out-the-door target.

✓ What they do well:Nothing stands out as a strength in this data. That's the finding.

6 verified OTD quotes from Infiniti of Charlotte

Real out-the-door worksheets, not reviews. Click “View Quote” on any row to see the price breakdown.

Recent Quotes

Verified out-the-door prices from real transactions

3 vehicle transactions — 6 individual quotes

2022 Dodge Durango

R/TUsed
$41,772
$999doc fee$1,995mandatory
View Quote →

2025 Nissan Pathfinder

PlatinumUsed4 quotes
$46,227
$999doc fee—
View 4 Quotes →

2023 Honda Odyssey

TouringUsed
$40,384
$999doc fee$1,995mandatory
View Quote →

Most Common Add-ons

Quoted Add-ons
protection packageavg $1,995
6 quotes

At a Glance

High add-ons averaging $1,995

Tips for Infiniti of Charlotte

  • 6 of 6 quotes included $11,968 in add-ons (Protection Package), not marked optional.
  • Low-rated dealer. Get everything in writing. Ask for an itemized OTD quote before visiting.
  • Doc fee ($999) is slightly above average. Worth asking for a reduction.
  • Dealer markup is only +8% above listing (excluding taxes). This dealer keeps their fees minimal.
Live inventory

On the lot right now

Separate from the grade above: this is what's currently listed. Useful for spotting aging stock with room to negotiate.

Frequently Asked Questions

What fees does Infiniti of Charlotte charge?

Based on 6 verified out-the-door quotes collected by CarEdge, Infiniti of Charlotte charges a $999 documentation fee and averages $1,995 in dealer add-ons when present. Infiniti of Charlotte earns Transparency Grade F (57/100).

What is the doc fee at Infiniti of Charlotte?

Infiniti of Charlotte charges a typical documentation fee of $999. The NC average is $751. This is based on 6 verified OTD quotes in our database.

Does Infiniti of Charlotte add dealer add-ons?

Infiniti of Charlotte adds an average of $1,995 in dealer add-ons when present. Dealer add-ons appeared on 6 of 6 recent verified quotes. Ask for an itemized breakdown and negotiate to remove non-essential items like paint protection, nitrogen tire fill, or VIN etching.

Is Infiniti of Charlotte a good dealership?

Infiniti of Charlotte has a transparency score of 57/100, earning a Grade F. This score is based on their doc fees, add-on behavior, dealer markup, and data quality from 6 verified OTD quotes. This is below average. Consider getting quotes from other dealers in the area for comparison.

What do reviews say about Infiniti of Charlotte?

CarEdge reviews Infiniti of Charlotte on 6 verified out-the-door quotes, not star ratings. It earns transparency grade F (57/100), with a typical doc fee of $999 versus an NC average of $751. Dealer add-ons appeared on 6 of 6 recent quotes.

Is Infiniti of Charlotte a transparent Infiniti dealer in Matthews?

Not by CarEdge's measure. Infiniti of Charlotte holds CarEdge Transparency Grade F (57/100), based on 6 verified out-the-door quotes. Get every number in writing and compare quotes from other Infiniti dealers nearby.

How does Infiniti of Charlotte compare to other Infiniti dealers?

You can compare Infiniti of Charlotte's transparency score, doc fees, and add-on behavior against other Infiniti dealers using our comparison tool or by browsing Infiniti dealers in your area. Scores are based on the same methodology for every dealer. CarEdge's market guide Best Infiniti Dealerships in the US ranks Infiniti dealers on the same data.

Explore Infiniti and North Carolina dealer data

How we know this

Every number on this page came from a real deal.

Most dealer review sites scrape star ratings and count angry posts. We do the opposite. CarEdge shops for cars alongside thousands of real buyers every week — and when we negotiate on their behalf, we capture the full out-the-door breakdown the dealer sends back.

For Infiniti of Charlotte in Matthews, NC, that has meant 6 verified OTD quotes logged into our database. Each one is a PDF, an email, or a screenshot showing the actual doc fee, the actual add-ons, and the actual final price — not a salesperson's promise.

Fee Transparency

30%

Is the doc fee reasonable, or is it just profit? We compare it against the state average — and the legal cap, where one exists.

Add-on Behavior

30%

How often does the dealer stick you with mandatory add-ons like paint protection or theft deterrent — the kind you can't say no to? Add-ons the dealer discloses as optional don't count against them.

Price Accuracy

30%

Does the advertised listing price match what you'd actually sign for? We flag dealers whose out-the-door diverges from the listing.

Data Quality

10%

More data = more trustworthy grade. Dealers with lots of recent, complete quotes score higher for consistency.

The four numbers behind the grade

Weighted Score

The raw component scores — the math that led to F.

Fee Transparency (30%)
75
Add-on Behavior (30%)
20
Price Accuracy (30%)
62
Data Quality (10%)
100

Doc Fee Comparison

This dealer$999
NC avg$751
National avg$404

Pulled 6 quote records · Grades update as new data comes in · Dealers cannot pay to change their score.

CarEdge

Don't face this dealer alone

Let us negotiate for you. We push for the out-the-door price in writing, strip junk fees and add-ons, and you only approve the final offer.

Let CarEdge negotiate

*Information provided for general informational purposes only. Scores are independently calculated and do not imply endorsement of or affiliation with any dealer. Verify all information independently before making a purchase decision. See our Terms of Service.