B
80–89 · Above average

Transparency Verdict

Chapman Mazda earns a B.

Mostly honest. Stay alert.

Fair on the big stuff, but there are small things to watch. Read the out-the-door carefully before you sign.

Developing confidence — based on 6 verified out-the-door quotes and 1 tracked negotiation · Phoenix, AZ
Collected Aug 4, 2025Apr 27, 2026 · Updated Apr 28, 2026

Location

Phoenix, AZ

7 rated dealers within 30 miles · Open full map →

The full story

Why Chapman Mazda earned this grade

Between August 2025 and April 2026, CarEdge negotiated or logged 6 verified deals with this dealership. We pulled the doc fee, the add-ons, and the gap between advertised and out-the-door price from each one. Then we graded them the way a friend in the business would: on the things that actually cost you money.

What they do well

1 thing

Doc fee is genuinely reasonable

$295 is $304 below the AZ average of $598. That's money you keep — most dealers in their market charge more.

! Where to push back

2 things

Add-ons show up on most deals

50% of quotes include dealer add-ons, averaging $1,198. Expect them to try to include something — paint protection, nitrogen-filled tires, VIN etching.

TipNearly all aftermarket add-ons are optional and removable. Say "please take those off the quote" and watch the OTD drop.

The listing isn't quite the price

Quoted prices run about 3.4% above the advertised listing. On a $35,000 vehicle that's roughly $1,190 in extra fees or markup.

TipGet an OTD quote in writing before you visit. Compare it to the listing — if there's a gap, ask them to account for every line.

6 verified OTD quotes from Chapman Mazda

Real out-the-door worksheets, not reviews. Click “View Quote” on any row to see the price breakdown.

Recent Quotes

Verified out-the-door prices from real transactions

4 vehicle transactions6 individual quotes

2026 Mazda CX-50

PremiumUsed3 quotes
$39,000
doc feeNo add-onsSaved $4,142
View 3 Quotes →

2025 Mazda CX-5

2.5 Turbo Premium PackageNew
$43,353
$589doc fee$1,198add-ons
View Quote →

2023 Mazda CX-5

2.5 S Premium Plus PackageUsed
$34,090
$589doc fee$1,198add-ons
View Quote →

2023 Mazda CX-5

2.5 S Premium Plus PackageUsed
$34,089
$589doc fee$1,198add-ons
View Quote →

Most Common Add-ons

1
cvpavg $1,198
2 quotes
2
xpel door, cup, edgeavg $399
1 quote
3
window tintavg $799
1 quote

At a Glance

Doc fee ($295) is at or below average

Tips for Chapman Mazda

  • Expect ~$599 in add-ons. Items like "dealer accessories," paint protection, and theft deterrent are typically negotiable.
  • Doc fee ($295) is at or below national average. One less thing to negotiate.
  • Dealer markup is only +3% above listing (excluding taxes). This dealer keeps their fees minimal.
Live inventory

On the lot right now

Separate from the grade above — this is what's currently listed. Useful for spotting aging stock with room to negotiate.

Frequently Asked Questions

What is Chapman Mazda's doc fee?

Chapman Mazda charges a typical documentation fee of $295. The AZ average is $525. This is based on 6 verified OTD quotes in our database.

Does Chapman Mazda add mandatory add-ons?

Chapman Mazda adds an average of $599 in dealer add-ons when present. Ask for an itemized breakdown and negotiate to remove non-essential items like paint protection, nitrogen tire fill, or VIN etching.

Is Chapman Mazda a good dealer?

Chapman Mazda has a transparency score of 81.9/100, earning a Grade B. This score is based on their doc fees, add-on behavior, dealer markup, and data quality from 6 verified OTD quotes. This is a well-above-average score, indicating transparent pricing practices.

How we know this

Every number on this page came from a real deal.

Most dealer review sites scrape star ratings and count angry posts. We do the opposite. CarEdge shops for cars alongside thousands of real buyers every week — and when we negotiate on their behalf, we capture the full out-the-door breakdown the dealer sends back.

For Chapman Mazda in Phoenix, AZ, that has meant 6 verified OTD quotes across 1 negotiated deals logged into our database. Each one is a PDF, an email, or a screenshot showing the actual doc fee, the actual add-ons, and the actual final price — not a salesperson's promise.

Fee Transparency

30%

Is the doc fee reasonable, or is it just profit? We compare it against the state average — and the legal cap, where one exists.

Add-on Behavior

30%

How often does the dealer try to stick on paint protection, theft deterrent, or nitrogen tires? And when they do, how much do they cost you?

Price Accuracy

30%

Does the advertised listing price match what you'd actually sign for? We flag dealers whose out-the-door diverges from the listing.

Data Quality

10%

More data = more trustworthy grade. Dealers with lots of recent, complete quotes score higher for consistency.

The four numbers behind the grade

Weighted Score

The raw component scores — the math that led to B.

Fee Transparency (30%)
100
Add-on Behavior (30%)
60
Price Accuracy (30%)
96
Data Quality (10%)
50

Doc Fee Comparison

This dealer$295
AZ avg$598
National avg$400

Pulled 6 quote records · Grades update as new data comes in · Dealers cannot pay to change their score.

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*Information provided for general informational purposes only. Scores are independently calculated and do not imply endorsement of or affiliation with any dealer. Verify all information independently before making a purchase decision. See our Terms of Service.