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BMW Extended Warranty Review

BMW is one of the top names that come to mind when people think about luxury vehicles. Their cars are designed to last and to deliver top-of-the-line performance. Still, manufacturer defects can happen, even in these premium cars. If you’re thinking about buying an extended warranty, take a look at our BMW extended warranty review first!

A BMW extended protection plan offers coverage from hefty repair bills that are related to manufacturer’s defects. BMW offers extended warranties that we believe are well worth the cost. 

The Highlights:

  • BMW offers three distinct levels of coverage, but only the top tier is available for CPO vehicles.
  • You have several options for term length and mileage limitations.
  • All repairs are completed with genuine parts.
  • Third-party vendors will give you better options for choosing your own repair shop.

Is It Worth Getting a BMW Extended Warranty?

Buying a BMW extended warranty is worth it for anyone who plans to keep a vehicle for a longer time than the factory warranty covers. Because of the cost to make repairs on BMWs, having the added protection of an extended warranty will give you peace of mind.

We recommend that you don’t purchase this warranty from the dealership, though. Instead, add it to your car later. There’s no requirement that you must buy it at the time that you’re purchasing the vehicle.

BMW has a sleek warranty that is easy to understand. We love to see simplicity when it comes to warranties, as complex warranty plans often confuse consumers, leading them to make poor choices.

There are three types of BMW extended protection plans. The lower two levels are available for any new or used BMW vehicle. The highest level is also available for new and used BMWs, but it’s also the only option for a certified pre-owned BMW.

Each of the three plans has its own level of coverage:

  • Platinum:  This top-tier plan offers comprehensive coverage for every major system in your vehicle, including the engine, transmission, electrical, and cooling systems. The only limited coverage is for the interior and exterior of the vehicle.
  • Gold:  This mid-tier plan has the same coverage as the Platinum plan. However, there is limited coverage for electrical systems and no coverage for the “infotainment” system.
  • Powertrain:  As the name suggests, this plan only covers components in the drive train, such as the engine, transmission, and transfer case.

Take note that only breakdowns that are related to manufacturers’ defects are covered. If repairs are needed because of misuse, abuse, or negligence, the repairs will not be covered.

We should highlight that you don’t need to buy an extended warranty when you’re buying your car. You can add it on later. Different automakers have stipulations on when such coverage can be added, so make sure to check with BMW on their specific limitations.

When it comes to the length of your warranty, BMW has surprisingly flexible options. You can purchase coverage for lengths ranging from four years to seven years. This is slightly more complicated for certified pre-owned vehicles, which we’ll discuss in detail later.  You’ll also be able to choose your mileage limitation, either 75,000 or 100,000 miles.

BMW Factory Extended Warranty vs. Third-Party Extended Warranty

Flexibility on where you can have repairs completed is the primary difference between a BMW extended warranty and a third-party extended warranty. All repairs covered by your BMW extended warranty must be completed at an authorized dealer. Meanwhile, third-party providers typically allow you to have repairs completed at any licensed repair shop.

Another key difference in coverage happens in the parts used for your repairs. BMW extended warranties call for using BMW genuine parts, whereas a repair shop will most likely use aftermarket parts. This is an important thing to consider when thinking about which option will be right for you.

We’ve previously discussed that extended warranty pricing varies from car to car, which is why we won’t talk about costs in our BMW extended warranty review. The pricing is based on your mileage and VIN. You’ll need to obtain several quotes and compare specific coverage to make an informed decision.

What is Covered Under a Certified Pre-Owned BMW Extended Warranty?

The certified pre-owned BMW extended warranty coverage is part of the Platinum plan discussed above. However, the term length varies based on the type of CPO that you’re purchasing.

This can be complicated, so let’s break it down based on the CPO offerings that BMW has:

  • CPO:  Term length of 1-2 years, your choice
  • CPO Elite:  Only 1 year of coverage is available
  • CPO Wrap: Your choice of 3 or 4 years of coverage
  • CPO Wrap Elite: Term length of 2 to 4 years

That might be a lot to wrap your head around, which is why we wanted to make sure to mention it in our BMW extended warranty review! Essentially, just keep in mind that your term length options will vary based on the CPO type that you end up purchasing.

Do We Recommend a BMW Vehicle Service Contract?

A BMW vehicle service contract will provide the coverage you need to give you peace of mind. We think that this makes extended warranties worthwhile for anyone who plans to keep their vehicle after the factory warranty expires.

As for the BMW vehicle service contract options, the coverage is quite thorough for the top two plans. The powertrain plan, which will be less expensive, doesn’t have extensive coverage, but it will still protect you from potentially expensive repairs.

So what’s the bottom line from our BMW extended warranty review? We recommend the BMW extended warranty program. They have three clear options with explicitly stated coverage. Repairs will be made using genuine BMW parts, which we greatly appreciate.

If you are looking for another option, contact us today. We offer vehicle service contracts through our partner vendors. We provide transparent pricing and an explicitly stated markup. We even offer free consultations to help you decide if our options are right for you.

Acura Extended Warranty Review

Purchasing an Acura vehicle service contract provides a longer and more comprehensive warranty than what comes with your vehicle.

Opting for an extended warranty is typically a good idea, but you still need to purchase the correct plan for what you need. If you plan on only having the car for a few years, you probably don’t need an extended warranty at all. If you want to own it for decades, an extended warranty is almost required.

Today, we’re going to cover the Acura extended warranty. We’ll discuss if it’s worth it overall, compare it to other options, and make our ultimate recommendation.  

TLDR: 

  • Acura’s extended protection plan has four options, with two of them limited to certified pre-owned vehicles
  • The main benefit of a third party extended warranty is that you have a wider network of repair shops, while Acura warranties require service from an authorized dealership
  • All of Acura’s extended warranties provide excellent coverage, including all major systems and most components
  • We recommend Acura’s extended warranties, but choosing a third-party program will be better for some people

Is It Worth Getting an Acura Extended Warranty?

We always suggest that any car buyer consider an extended warranty. While buying them at the dealership is not usually the best way to buy, buying one after the fact is often well worth it. An Acura vehicle service contract can help prevent a costly repair bill. But is this the right warranty for your circumstances? Let’s dive into our Acura extended warranty review.

Acura offers what they call Acura Care. It’s a group of four levels of warranties:

1.     New Vehicle Coverage

2.     Pre-Owned Vehicle Coverage

3.     Certified Additional Coverage

4.     Powertrain Coverage (Pre-owned vehicles only) 

Acura Factory Extended Warranty vs. Third-Party Extended Warranty

Should you go for a warranty directly from the manufacturer or opt for a third-party vehicle service contract?

You may notice that we aren’t going to talk about pricing in this Acura extended warranty review. If you’re concerned about pricing, you’ll have to obtain several quotes and compare the cost and coverage. Vehicle service contracts are priced individually based on the car (including the VIN and the mileage). This means that neither Acura nor third party companies will post a price on their website.

What is Covered Under a Certified Pre-Owned Acura Extended Warranty?

An Acura certified pre-owned extended warranty has much of the same coverage as their other warranties. The New Vehicle, Pre-Owned Vehicle, and Certified Additional Coverage cover many the same components:

  • Acura Genuine Accessories, including navigation systems and audio systems
  • Heating/cooling systems
  • Chassis, including suspension, steering, and brake systems
  • Electronics, including computers and electrical systems
  • Drivetrain, including engine and transmission

The above is not an exhaustive list of what is covered. It’s what Acura lists as a sample of their coverage. Acura does not publicize an exhaustive list of what is covered under their Acura extended protection. 

The Powertrain Coverage, which is only available to pre-owned vehicles, covers:

  •  Seals, gaskets, and fluids
  • Drive axle, front and rear
  •  Transmission
  •  Engine

Acura Care also provides 24/7 roadside assistance and rental care reimbursement for the duration of the warranty. They provide trip interruption benefits as well, which provides $100 per day for up to 3 days if you have covered repairs, as long as you’re more than 100 miles away from home. 

What is Covered Under a Third-Party Acura Warranty?

A third-party vehicle service contract is an extended warranty provided by any company other than Acura. There are dozens of reputable companies that you can choose from when shopping around for a third-party Acura warranty. 

The coverage will vary based on the program you select. It might cover the same or more components as the Acura extended warranty, or it might cover fewer. It’s important to understand what is covered by the program you’re considering before you sign any contracts. Simply ask the salesperson, and they should provide you with a document that explains coverage and exclusions.

The primary benefit of going for a third-party warranty over a direct warranty is flexibility. Third-party warranty providers have a much wider network of repair shops that you can use for covered repairs. Acura, and most other automakers, require that repairs are completed at an authorized dealership. 

Do We Recommend an Acura Vehicle Service Contract?

If you compare a third-party warranty to Acura extended protection, you’ll notice two major differences:

1.     Acura provides more perks, such as roadside assistance and trip interruption coverage

2.     Third-party warranties have a wider network of covered repair shops

You’ll have to decide which factor is more important to you. We like having repairs done at the dealership when possible since they’ll use genuine parts, as aftermarket parts often have serious issues. That’s a strong positive to any Acura extended warranty.

On the other side of the coin, having more options for covered repair shops is worthwhile, especially if you aren’t near an Acura dealership. 

So here the main point of our Acura extended warranty review: While we like the Acura extended warranty program, going for a third-party warranty might be better for your situation.

Audi Extended Warranty Review

Audi is one of the top names in luxury vehicles, so it makes sense that you might want to protect your investment with an Audi extended warranty.

We’re about to cover everything you need to know about the extended warranty offer from Audi, including the different levels of service provided and a comparison to similar third-party options.

The Highlights:

  • Audi offers three types of protection, with one of those types having three sub-types.
  • Their certified pre-owned extended warranty seems thorough, but not enough information is made available about what’s covered.
  • Third-party extended warranty options offer more flexibility on shops where you can have your work done.

Is It Worth Getting an Audi Extended Warranty?

Our Audi extended warranty review wouldn’t be complete without checking out their coverage. The value of an Audi extended warranty will vary from person to person. If you plan on keeping your car for decades to come, then it might be worth it. However, if you like to trade in vehicles every few years, you should probably skip the Audi extended protection program.

Audi has three types of vehicle service contracts for you to choose from:

  1. Audi Pure protection:  The umbrella label of Audi Pure protection includes three additional sub-types, also known as Platinum, Gold, and Powertrain. The difference between these plans is primarily found in the components that are covered. Platinum covers almost everything on the vehicle, Gold covers most major systems, and Powertrain only covers the powertrain system. Audi does not include a complete list of what’s covered under these plans, so make sure that you read through your contract before agreeing to anything. You deserve to know what’s covered and what’s not.
  2. Certified Pre-Owned Service protection:  We will dive into this warranty in detail later, but for now, you should know that this warranty already comes with any certified pre-owned vehicle from Audi. The Audi extended warranty for CPO vehicles adds on two years with unlimited miles to what you’re already getting under their base coverage.
  3. Term protection:  This specialized type of protection specifically covers parts and labor on all components that might wear out during the duration of the warranty, which extends for six years or 72,000 miles (whichever occurs first). The cost of this warranty includes wheel alignment, in addition to replacements for headlamps, belts and hoses, batteries, brake pads, bulbs, and fuses.

We need to highlight that two of these plans run concurrently with your factory warranty:  Term protection and Audi Pure protection. That means that you’ll only use these warranties for the first few years if something breaks that is not covered by your factory warranty but is covered by the extended warranty.

So is the Audi vehicle service contract worth signing? The term protection option is likely worth it for everyone, assuming that you remember to use it when it comes time to replace the covered parts. The other two programs are only worth it if you’re going to be keeping your vehicle for quite a bit longer than the factory warranty covers.

Audi Factory Extended Warranty vs. Third-Party Extended Warranty

There are plenty of third-party extended warranty providers to choose from, but they all have one distinct advantage over Audi extended protection plans:  Flexibility.

Third-party vendors allow you to take your vehicle to almost any repair shop, provided that they are licensed by a reputable association. Conversely, an Audi extended warranty requires that all repairs be done at an authorized dealership.

If you live near an Audi dealership, this might not be a big deal. However, if the closest Audi dealership is on the other side of town or the other side of your state, it might be a deal breaker. You’ll need to consider what works best for you.

You may have noticed that we aren’t mentioning prices in this Audi extended warranty review. When it comes to pricing, we’ve previously broken down how the cost of a vehicle service contract varies based on the VIN and mileage of the car in question. You’ll need to obtain several quotes to compare coverage before deciding which warranty is best for you.

What is Covered Under a Certified Pre-Owned Audi Extended Warranty?

The certified pre-owned Audi extended warranty coverage is based on exclusions. Most breakdowns that are related to a manufacturer’s defect will be covered, except for:

  • Mechanical breakdowns covered by the existing manufacturer’s warranty
  • Mechanical breakdowns caused by collisions, weather conditions, accidents, or vandalism
  • Mechanical breakdowns caused by a lack of maintenance or pre-existing conditions

Their website directs you to contact a dealership for a detailed list of covered components. They do not provide this list from their website.

Do We Recommend an Audi Vehicle Service Contract?

Perhaps the biggest drawback of the Audi vehicle service contract is the lack of detailed information given to consumers upfront. The only information they make available on their website is a sale-focused page and legal statements to cover themselves for liability purposes. We’d like to see a document that dives deeply into what is covered on each of their warranty offerings.

So what is the outcome of our Audi extended warranty review? Overall, we are neutral toward the Audi extended protection plans. We cannot give them a confident recommendation based on the information they publicly provide.

If you’re looking for more options, we also offer vehicle service contracts through our partner. We offer transparent pricing and coverage options. Your costs are based upon your VIN and mileage, and we have a flat rate markup. We also offer a free consultation to discuss your options. Reach out to us today if you’re interested in the ways that we can help you stay protected on the roads.

Mitsubishi Extended Warranty Review

Mitsubishi is known for being a smaller automaker with intriguing cars. They craft quality vehicles, but mistakes still happen. That’s why we suggest purchasing an extended warranty to protect you from hefty repair bills. But is it best to buy one from Mitsubishi? We’ll help you decide in our Mitsubishi extended warranty review.

We’re about to go over the Mitsubishi extended warranty, including discussing who administers the program, the different plan tiers, and our recommendation.

The Highlights:

  • Plan administered by Automotive Warranty Services, Inc., not Mitsubishi
  • Four levels of coverage, but only one is available for new cars
  • Coverage may vary based on the dealership you purchase the VSC from
  • You can choose the term length and deductible

Is It Worth Getting a Mitsubishi Extended Warranty?

Before we can evaluate whether or not the Mitsubishi extended warranty is worth getting, we first need to examine what’s included in the warranty.

The Mitsubishi extended warranty is not actually administered by Mitsubishi. It’s administered by the same company that goes by four different names depending on which state you live in, mostly going by Automotive Warranty Services, Inc. We appreciate that this is disclosed in the sales brochure, but we don’t like the partnership with an unknown company.

There are four different plans offered by the Mitsubishi vehicle service contract. Only one of them is available for new cars; the rest are only available for used cars. The plans are:

  1. Platinum Plan. This plan is the only program available for new cars as well as used cars. This is an exclusion-based contract, and you can view the exclusions on their sales brochure on page two. All of the exclusions they discuss are standard practice for comprehensive extended warranties.
  2. Powertrain Plan. As you might imagine, this plan covers the engine, transmission, and drive axle components.
  3. Silver Plan. The second tier adds steering, front suspension, brakes, some electrical systems, and air conditioning.
  4. Gold Plan. The final tier of the inclusion-based contracts adds coverage for various components left out by the previous tiers, such as anti-lock brake systems, horn assembly, and the radiator.

It’s worth noting that these are the coverage terms discussed on the official sales material. However, we discovered that some dealerships have their own level of coverage. You’ll need to clarify with the dealership that you’re working with what coverage options they offer.

You’ll have your choice of term lengths and deductibles. These figures will also vary by dealership.

Based on the national sales brochure, all plan levels come with the following perks:

  • 24/7 roadside assistance, including lockouts, towing, and fuel delivery
  • Rental reimbursement for covered repairs, up to $35 per day up to 5 days
  • Disappearing deductible, meaning there will be no deductible when your repairs are completed at the dealership that sold you the warranty

Notice how we aren’t discussing prices in our Mitsubishi extended warranty review? As we pointed out in a previous post about vehicle service contracts, prices vary based on VIN and mileage. That means that prices will be different for every Mitsubishi out there.

So, is the Mitsubishi extended warranty worth it? We don’t think so. Repairs must be completed at a Mitsubishi dealership, and there are only approximately 300 Mitsubishi dealerships in the country. There’s a good chance of issues occurring when you’re far from a dealership. Coverage seems thorough, but we don’t like how the coverage can change depending on the dealership. It’s probably worth skipping over the Mitsubishi extended protection program.

Mitsubishi Factory Extended Warranty vs. Third-Party Extended Warranty

Most third-party extended warranty providers try to copy the coverage of automakers’ extended warranties. While there are certainly differences in coverage, they are typically minor.

The main difference between an automaker’s warrant and a third-party warranty is where you can have the vehicle repaired. Even though the Mitsubishi extended protection plan is technically administered by a third-party, it is treated as an automaker warranty. This fact means that you can only have your vehicle repaired at one of the few Mitsubishi dealerships around the country.

Third-party extended warranty companies typically allow you to have repairs completed at any auto shop that is licensed by ASE or AAA. This policy means that you will be covered anywhere, from your neighborhood mechanic to the mechanic in a small town that you pass through on your road trip.

We typically advise people to obtain several quotes and compare coverage. This time, we think you should skip the Mitsubishi extended warranty and only obtain quotes from third-party warranty providers. The amount of Mitsubishi dealerships is just far too low, along with having different coverage based on the dealership you buy your plan from.

What is Covered Under a Pre-Owned Mitsubishi Extended Warranty?

There is no special mention in any of the information we’ve found about special coverage for Mitsubishi certified pre-owned vehicles. It appears as though they are lumped in with other used cars, which means they are eligible for all four tiers of coverage that we discussed above. If you’re planning on buying a CPO, make sure to get a pre-purchase inspection.

Do We Recommend a Mitsubishi Vehicle Service Contract?

What’s our ultimate opinion from our Mitsubishi extended warranty review? We do not recommend the Mitsubishi vehicle service contract. There is likely a better program out there for your needs. Having different coverage criteria based on where you buy the warranty is a massive drawback. We also don’t like how it’s administered by a third-party, yet you still have the limitation of having the repairs completed at a dealership. Our advice is to skip this warranty.

If you’re looking for another option, we’ve partnered with a vehicle service contract vendor to offer you great plans. All of their plans have clear coverage and transparent pricing. We’ll even include a free consultation call to help you pick the best warranty for you, even if it’s not our option. Reach out to us today to see how we can help.

3 signs you should walk away from a car deal

Undoubtedly, buying a car is one of the most challenging purchases you’ll ever endure (the key word here is “endure,” because it really can be a test of wills to buy a car). For many, purchasing a car, truck, or SUV is the second largest expense they’ll ever have, second only to buying a home. You’d think that spending such a large amount of money would be a happy and joyous occasion … The reality of buying a car couldn’t be further from that aspiration.

Buying a car is certainly a lot different than when I first started in the car business in the 1970’s. We’ve seen a lot of changes that are for the better (and quite a few that are for the worse), but no matter how you look at it, buying a vehicle is still one of the most frustrating things we have to do every few years. I sold cars for 43 years, and even I think the buying process is annoyingly aggravating.

That being said, there is a difference between getting annoyed, and getting taken advantage of, and my goal today is to help you avoid the latter. There are a few telltale signs of a shady car deal, and my hope is that you never experience any of them. That being said, there’s a strong likelihood that you will, and in an effort to help you protect yourself, I’ve written this guide.

Without further ado, let’s dive into the three signs you should walk away from a car deal.

The seller won’t show you a CarFax or reconditioning report

Regardless of if you’re purchasing from a private party or from a car dealership, if the seller of the vehicle  won’t show you a CarFax report or the reconditioning repair work, that’s a sure sign that you should walk away from the car deal.

When car dealers buy used cars (either as trade-ins or from auction) they inspect them to make sure they are in good condition for sale. Typically this entails some “reconditioning” work. Reconditioning is the industry term used to describe the process of getting a vehicle “showroom ready”.

If a dealer won’t show you the repair order for the reconditioning work that’s a telling sign that you should walk away from the car deal. It begs the question “What is the dealer trying to hide?”

The same thing goes for when you buy from a private party. If they won’t share previous service records and an up to date CarFax, that’s a red flag and clear sign that you should walk away. Poorly maintained vehicles can be a seemingly endless money-pit, and you don’t want to be the one paying for a laundry list of future repairs simply because a seller didn’t maintain their car well or disclose to you issues it had that would be apparent on a CarFax.

This rule applies to purchasing vehicles from rental car companies as well. It’s well known throughout the automotive industry that the CarFax reports on rental cars can be lacking in detail. This is because CarFax collects information about every vehicle from their network of data providers. Rental car company owned repair shops are not a CarFax data provider, meaning CarFax is “in the dark” when it comes to a lot of the history of a rental car. That being said, it’s of the utmost importance that the rental car company shares with you the service records and reconditioning repair work done on a vehicle.

Another thing to recognize as a “red flag” is if the dealer adds an erroneous “reconditioning fee” to the selling price of the vehicle. The dealer’s cost to recondition the vehicle is already factored into the selling price, so an additional “reconditioning fee” is simply an attempt to make extra profit off of you. Again, this is a sign to walk away from the deal.

They won’t let you get a pre-purchase inspection

If the seller of the vehicle won’t let you get a pre-purchase inspection completed on the vehicle, this is a tell tale sign that you should walk away from the deal. Again, it begs the question “what is there to hide?”

Obviously if you are purchasing a new vehicle you will not get a pre-purchase inspection completed on a car, however for any used vehicle (even a certified pre-owned) you should consider a pre-purchase inspection, and if the dealer or seller won’t allow it, you should walk away.

Recognize that not every car dealership will allow you to drive a car to your mechanic’s shop to inspect the vehicle. This is different from them not allowing the inspection to take place at all.

Some dealerships have policies that restrict their willingness to move vehicles around to a mechanic’s shop for pre-purchase inspections. That being said, they should allow you to have the mechanic come on site, or be willing to take the vehicle to the mechanic’s shop if you put down a refundable deposit on the car. Some dealerships are nervous that if they take a car to a mechanic’s shop for a pre-purchase inspection they may miss a potential customer who is interested in buying the car while it is away.

During my 43 years in the business I never had an issue allowing a customer to get a pre-purchase inspection. I gladly endorsed it. Typically we would have one of our lot attendants drive the car to their mechanic’s shop to make it easier on the customer. If a dealer is unwilling to support your pre-purchase inspection desires, again, that is a sign to walk away.

They offer you different prices depending on if you finance with them or not.

This tactic, to offer two different prices that are dependent on you financing your vehicle with the dealership, is not only unethical, but counterproductive to being customer-centric. Advertising a price that requires a customer (you) to finance through the dealership so that the dealership can make extra profit is not illegal, but it’s certainly close to the line!

It’s well known that car dealerships make most of their money from the “back-end” of a car deal. This is where they sell insurance products (like an extended warranty), and originate loans. If the dealership where you are looking at buying a car wants to charge you more for the car if you have your own financing, to me, that’s a red flag.

This also applies to other insurance products (like extended warranties). Let’s say you’ve negotiated a price with your salesperson and you’re now in the F&I (finance and insurance) office. The F&I manager tells you that you can get an extra half of a point off of your interest rate on the loan if you buy their extended warranty. What do you do? You get up and walk away!

Tactics like these are simply signs of car dealerships that are looking to take advantage of their customers. Again, they’re not illegal, but they certainly toe the line.

Bonus fourth reason to walk away from the car deal: they charge ridiculous fees

Buying a car is the polar opposite of any other purchase we make. When you go to the grocery store and buy some cereal you pay the price of the cereal and sales tax, that’s it.

When you buy a car you pay for the price of the car, and then a laundry list of fees (some of which are legitimate, many of which are bogus). As a car buyer, how are you supposed to know what’s fair and legitimate, versus something that is purely dealer profit?

I’ve written about legitimate and illegitimate car dealer fees in the past, but it’s worth restating them here. Specifically stay away from dealers that try and charge you any of these fees:

  • Nitrogen fees
  • Reconditioning fees
  • Additional destination fee
  • Cash up-charge