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Toyota Certified Pre-Owned Review

When it comes to buying a used car, the process can be intimidating. One way to make it “easier” is to buy a certified pre-owned car. Toyota offers a certified used program, and below we’ll discuss its pros and cons. If you’re thinking about buying a certified pre-owned RAV4, Highlander, Camry, or Corolla, you’ll want to read this brief guide before you sign on the dotted line. Here is CarEdge’s Toyota certified pre-owned review.

Is Toyota Certified Pre-owned Worth It?

CarEdge score: 7/10

We rate Toyota’s certified-pre owned program a 7 out of 10. There is  a lot to like about Toyota’s used car certification, and a few things to be left longing for. 

Highlights

What’s to love about Toyota’s CPO program?

  • 7-year/100,000-mile Limited Powertrain Warranty, or 8-year/100,000-mile Factory Hybrid Vehicle Battery Warranty, or 8-year/100,000-mile Fuel Cell Vehicle Warranty
  • 1 year of Roadside Assistance.
  • Free CARFAX® Vehicle History Report™.
  • Minimum of 5/32″ tread depth remaining across tread width of all tires and spare.

Lowlights

  • Powertrain, Hybrid, and Fuel Cell warranty begin at the date of first sale, not the date you purchased the vehicle.
  • We wish the 12-month/12,000-mile warranty was longer.

Full Toyota Certified Pre-Owned Review

A complete breakdown of Toyota’s certified pre-owned program can be found here: https://www.toyotacertified.com, and I strongly recommend you become familiar with that website if you are considering purchasing a Camry, Corolla, RAV4, etc, etc. Below we breakdown the key features of each primary component of the CPO program.

If you’re thinking about buying a car, you might enjoy this article if you haven’t read it already: How Much Do Dealers Markup Used Cars?

Toyota Certified Pre-Owned Warranty Information

Certified pre-owned Toyotas come with two warranties; a comprehensive bumper-to-bumper warranty, and a powertrain warranty. As with all warranties, there are a few disclaimers that you need to be familiar with. For example, on the 12-month/12,000-mile comprehensive warranty there is a laundry list of items that are not covered.

What is not covered by Toyota’s CPO warranty

  • Accessory Drive Belts;
  • Batteries;
  • Body Panels;
  • Brake Linings, Pads and Shoes, Rotors and Drums;
  • Bumpers;
  • Carpet;
  • Chrome;
  • Clutch Friction Disc and Pressure Plate;
  • Dash Cover and Pad;
  • Door Fabric;
  • Door Trim;
  • Filters;
  • Fluids;
  • Glass (including Windshields);
  • Headliner;
  • Heating Hoses,
  • Lines and Tubes;
  • Hoses;
  • Hybrid Vehicle Battery Pack*;
  • Hybrid Vehicle Battery Plug Assembly*;
  • Hybrid Vehicle Relay Assembly*;
  • Hybrid Vehicle Supply Battery Assembly*;
  • Interior and Exterior Trim and Moldings (including but not limited to: Ash Trays, Covers, Cup Holders and Vents);
  • Lamps, Light Assemblies/Housings, and Light Bulbs;
  • Nuts, Bolts, Clips, Retainers, and Fasteners;
  • Paint; Rust and Corrosion Damage;
  • Seat Covers;
  • Sheet Metals;
  • Shiny Metals;
  • Spark Plugs;
  • Structural Framework and Welds;
  • Tires;
  • Vacuum Hoses, Lines and Tubes;
  • Weather Stripping;
  • Wheels and Rims;
  • Windshield Wiper Blades (Rubber Component);

All interior and exterior cloth, leather, and stitching including convertible tops and/or vinyl tops including but not limited to: any vibration, deterioration, discoloration, disfigurement, warping, fading, staining, stretching, ripping, punctures, tearing, and/or scratches.

What does this mean for you? If something breaks in your certified pre-owned Toyota vehicle, the odds are it might not be covered by your one year warranty. On the plus, the powertrain warranty is much more comprehensive, and Toyota stands by that warranty for 7-years or 100,000 miles (from the date of first purchase), whichever occurs first.

Toyota Certified Pre-Owned Roadside Assistance

All certified used Toyota vehicles come with one year of roadside assistance. This is a nice perk and covers a variety of “oh no” moments like:

  • Flat tires;
  • Out of gas;
  • Dead battery;
  • Towing; and
  • Locked out of your vehicle.

Toyota Certified Pre-Owned Inspection

To become a certified used Toyota, a vehicle must pass a rigorous 160 point inspection (165 for fuel cell vehicles, and 174 for Hybrids). One thing we love about the Toyota certified pre-owned inspection is that it covers both mechanical and cosmetic aspects of the vehicle, and it must be completed by a factory trained technician.

The complete list of what is inspected can be found here: https://www.toyotacertified.com/160-point-inspection

Overall, our review of the Toyota certified pre-owned program is positive. We wish there were more items covered by the comprehensive warranty, and that the warranty lasted longer. We appreciate the powertrain warranty, 160 point inspection, and roadside assistance programs.

If you’re in the market for a Toyota vehicle and you’re torn between new, used, or certified pre-owned, you wouldn’t be making a mistake to consider a CPO vehicle.

Coronavirus Car Buying: Is Now a Good Time to Buy a Car?

Since the beginning of time, one aspect of business has always held true: cash is king. Without cash on hand, no business can survive for too long. Car dealerships are no exception to this rule, and as Coronavirus disrupts the lives of every person across the globe, consumers are faced with the question, “Is now a good time to buy a car?” We call this the Coronavirus car buying conundrum.

For many, the thought of buying a car right now is unfathomable (why leave the house?), but for others, there is good reason to wonder if now is the right time to buy a car. Regardless of whether your lease is up, your car broke down, or you simply want to take advantage of good deals, the question remains, “Is now a good time to buy a car?”

Buying a car during Coronavirus is unlike any other time in history. This isn’t a repeat of the Great Recession, and car dealerships weren’t around during the Spanish Flu. There’s no “playbook” for how this will turn out. What we do know however, is that there are some really compelling reasons to buy a car right now. Below we’ll discuss what they are, how you can take advantage of them, and what it means for you if you’re interesting in buying a car during Coronavirus.

Are car dealerships even open during Coronavirus?

One of the most challenging aspects of buying a car during the Coronavirus pandemic may simply be finding a dealer who will work with you to sell a car. In a few instances, for our customers, we’ve found it difficult to actually consummate a car deal. Stay at home orders, dealerships laying off sales staff, and myriad other reasons have made it harder than ever to actually go through the car buying process.

Never negotiate alone again!

Let a professional car buyer help. We’re former dealership employees that locate, and negotiate on your behalf.

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That being said, car dealerships are considered essential businesses by the federal government. Cybersecurity and Infrastructure Security Agency (CISA) Director, Christopher C. Krebs sent out a memo outlining which workers were deemed essential.

Workers critical to rental and leasing of vehicles and equipment that facilitate continuity of operations for essential workforces and other essential travel. And, Employees who repair and maintain vehicles, aircraft, rail equipment…

The memo is not explicit that car dealerships are to remain open, however it does make it clear that service departments should be accessible to the public. 

Service and parts departments (at most dealerships) are open like normal (many with limited hours however). Sales departments in many locations are operating on an appointment only basis.

Federal guidelines can be superseded by an individual state. For example, in Michigan their initial “shelter in place” order deemed sales departments at car dealerships to be non-essential, however a revision was put in place that determined that sales departments are essential, which has enabled remote transactions to take place.

Before you try and buy a car, you need to research your state’s guidelines to determine if sales departments are open. From our research we have found that in most states the sales departments of a car dealership are open, but only on an appointment only basis. That means you need to call the dealership and arrange an appointment to come in and meet with them. Or, if you prefer, nearly every dealer is now offering to bring vehicles to you for test drives and delivery as an option.

Should I buy a car right now?

Currently there are a slew of programs in place from manufacturers to try and sell more cars. Like we discussed in “How do car dealers make money?”, manufacturers desperately want to sell more cars so that they can impress their investors. As a result, from time to time, they will offer incentives to try and sell more cars.

Coronavirus car buying has led to manufacturers offering incentives that we haven’t seen since the Great Recession, in an attempt to sell more cars. For example there are currently programs that:

  • Increase customer rebates;
  • First responder benefits have been extended to healthcare professionals;
  • If you lose your job due to COVID-19, the manufacturer will cover your payments (Hyundai Assurance);
  • Delayed first payments; and
  • Zero percent financing.

For a complete (and updated!) list of manufacturer incentives and programs, read our Coronavirus car deals coverage here.

Since manufacturers are offering incentives, does that mean you should buy a car right now? Not so fast… It depends where you live.

In most parts of the country, where there have been substantial limits placed on car dealerships, you should take advantage of current deals. Remember that dealerships incur carrying costs for each vehicle that sits on their lot. Everyday a car sits on their lot, they’re paying interest, and paying interest on a car they can’t sell gets very expensive very quickly.

With that in mind, dealers could go bankrupt in the near future, and the threat of running out of cash means dealers will grow more and more desperate to sell cars. If you’re in an area where restrictions have been severe, the odds are that now is as good a time as ever to buy a new car.

In other parts of the country, where restrictions are less severe (ie central and midwest USA), you may want to wait. In those areas of the country a lot of dealers are still operating like normal (or at least more closely to “normal”). With that being said, they aren’t “feeling the pinch” quite as bad as dealers in other parts of the country. If you’re in one of these locations you may want to wait a few weeks before buying a car.

For example, in North Dakota and Iowa there are currently no restrictions on car dealerships, whereas in Pennsylvania and Vermont dealers have seen virtually no sales over the past few weeks.

Most car dealerships, just like most small businesses, don’t have an emergency fund of cash that they can depend on when sales go south. As you’ve probably heard on the news, businesses of all shapes and sizes are looking for loans from the government to stay solvent. For car dealers that are in this precarious situation, they’ll be more than willing to make a deal with you to sell a car.

Remember, if you’re going to buy a new car, here are the documents you need to take with you. Oh, and always have a positive attitude!

What credit score do I need for 0 percent financing?

Among the many offers from manufacturers aimed at selling more cars, most are offering some sort of special financing option. Many are offering 0 percent financing for up to 84 months on the purchase of a new or certified pre-owned vehicle that is financed through their captive lender.

For example, if you were thinking about financing the purchase of a new Jeep Gladiator you could get a loan from your local credit union, a big bank, or through Chrysler Capital (Jeep’s captive lending company). The “0 percent financing” offers you keep hearing about? Those are only available if you finance through the captive lender. And, before you get your hopes up too high, know that not all vehicles are offered for this special financing. Chrysler Capital actually isn’t offering 0 percent financing for the Jeep Gladiator, for example.

Another consideration to qualify for 0 percent financing is that you need to have a certain credit score. Car dealers use special credit scores to determine your creditworthiness. In order to qualify for 0 percent financing you’ll need to have a credit score at least above 700, and in some circumstances that won’t even be enough. Although manufacturers are advertising these “great” financing options, the reality is you won’t know if you truly qualify for them until the dealer runs your credit application.

That being said, even the “second tier” offers, like .9 percent financing, are still available for those that don’t qualify.

How long of a loan should I take?

Don’t be tempted by 84 and 72 month loan offers. It’s wise to limit the length of the term you take on your loan, or else you’ll be buried in negative equity if/when you go to trade in your car. Even with 0 percent financing, you’d be wise to take a 5 year loan or shorter.

Buying a car during Coronavirus may seem like a daunting task, and it certainly is a lot different than it would have been just a few shorts weeks ago, but don’t let that stop you from taking advantage of good deals. And remember, if you want a professional to negotiate your car deal, get in touch, our team is here and happy to help!

Coronavirus Car Deals: The Comprehensive List of COVID-19 Related Car Incentives

What's happening across the globe right now is unprecedented. Coronavirus and COVID-19 are drastically changing the way human beings live their lives. Yet, having said that, car manufacturers are still determined to sell cars. Whether you're in the market for a new car or not, there are officially "Coronavirus car deals" for the taking.

As we continue to negotiate car deals for our customers, we are coming across more and more special offers from manufacturers. For example, Hyundai has recently brought a slew of special Coronavirus & COVID-19 specific offers to the table.

coronavirus car deals from hyundai

If you had been thinking about getting a new vehicle, but hadn't made your final decision yet, now may be as good a time as ever to make your purchase. Manufacturers have put into place very aggressive offers to try and sell cars during the Coronavirus pandemic, and we thought we could compile all of those offers in once place for you.

Never negotiate alone again!

Let a professional car buyer help. Let us do the hard stuff.

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We've compiled the incentives and offers currently available as a result of Coronavirus from each car manufacturer. This page will be updated frequently to reflect the most up to date information. Note that each section of this page has a link back to the relevant source. Please refer to the source for more information about a particular offer.

Without further ado, here are the current Coronavirus car deals out there for the taking.

Brand Model Incentive Eligibility Good Thru Source
Acura ILX, MDX, RDX, RLX, and TLX models No payments for 90 days if you finance the purchase of a new car through Acura Financial Services. Anyone 04/30/20 https://www.acura.com/covid-19
Acura Anything but the NSX $750 toward Cap Cost Reduction or Down Payment Assistance on any 2020 or newer Acura vehicle when financed or leased through Acura Financial Services Law enforcement, firefighters, EMT/EMS, 911 dispatcher, healthcare professional (All Medical Doctors, Nurses, Physician Assistants, Medical Technicians, and Nurse’s Aides) April 1, 2020 through July 6, 2020 https://www.acura.com/covid-19/modals/first-responders
BMW All models No payments for 90 days if you finance the purchase of a new or used car through BMW Financial Services. Not available to customers in PA or ME June 30, 2020 https://www.bmwusa.com/90-day-finance-offer.html?event=sav&modal=important-information
FCA All models No payments for 90 days if you finance the purchase of a new car through Chrysler Capital Anyone 04/30/20 https://media.fcanorthamerica.com/newsrelease.do?id=21673&mid=23
FCA All models 0% APR for 84 Months Anyone 04/30/20 https://media.fcanorthamerica.com/newsrelease.do?id=21673&mid=23
Ford Anything but 2020 Super Duty trucks Six months of payment relief for eligible new-car customers who finance their purchases through Ford Credit Anyone https://corporate.ford.com/articles/products/ford-offers-assistance-customers-communities-during-covid-19.html
General Motors Most models 0% APR for 84 Months Anyone 4/30/20
General Motors Most models 120 days of payment deferment Anyone 4/30/20 https://www.gmfirstresponderdiscount.com/offers/
Genesis 2019 G70 0% APR for 84 Months Anyone 4/30/2020 https://www.genesis.com/us/en/promotions.html
Honda All models $750 toward Cap Cost Reduction or Down Payment Assistance on any 2020 or newer Honda vehicle when financed or leased through Honda Financial Services Law enforcement, firefighters, EMT/EMS, 911 dispatcher, healthcare professional (All Medical Doctors, Nurses, Physician Assistants, Medical Technicians, and Nurse’s Aides) 7/6/20 https://automobiles.honda.com/tools/current-offers?zipcode=20817&offer=090111c081dbec21-CV1F1LEW
Honda All models Deferred first payment for 90 days Anyone 6/1/20
Hyundai All models 4 months deferred payments if you finance through Hyundai Motor Finance Anyone 5/4/20 https://www.hyundaiusa.com/us/en/special-programs/hyundai-assurance
Hyundai Tucson and Elantra 0% APR for 84 Months Anyone
Hyundai All models Up to six months of payments for Hyundai owners who purchased or leased a Hyundai vehicle between March 14 and April 30, 2020 if they lose their job due to COVID-19 this year https://www.hyundaiusa.com/us/en/special-programs/hyundai-assurance
Hyundai All models $500 bonus towards purchase or lease Law enforcement, firefighters, EMT/EMS, 911 dispatcher, healthcare professional (All Medical Doctors, Nurses, Physician Assistants, Medical Technicians, and Nurse’s Aides) 1/4/21 https://www.hyundaiusa.com/us/en/special-programs/first-responders
Jaguar & Land Rover All models 0% financing for 72 Months Anyone https://media.jaguarlandrover.com/en-us/news/2020/04/jaguar-land-rover-announces-steps-support-customers-response-covid-19
Jaguar & Land Rover All models 90-day first payment deferral financed through Jaguar Financial Group or Land Rover Financial Group Anyone https://media.jaguarlandrover.com/en-us/news/2020/04/jaguar-land-rover-announces-steps-support-customers-response-covid-19
Kia All models 120-day payment deferral on 0% APR Kia Motors Finance (KMF) contracts for up to 75 months https://www.kiamedia.com/us/en/media/pressreleases/16025/kia-us-operations-respond-to-coronavirus-covid-19-pandemic
Lexus All models 90-day payment deferral on the purchase of a new Lexus financed through Lexus Financial Services (45 days in PA). Anyone May 4, 2020 https://www.lexusfinancial.com/us/en/covid-19.html
Lincoln All models (not leases) 0% APR financing and the ability to defer their first payment up to 120 days when purchasing a new Lincoln. Anyone 4/30/20 https://www.lincoln.com/here-for-you/
Mazda All models 0.9% APR for 60 months Anyone https://www.mazdausa.com/covid-19-news
Mazda All models 90-day payment deferral Anyone https://www.mazdausa.com/covid-19-news
Mazda All models Increased loyalty for current Mazda owners from $750 to $1,500 Current Mazda owners https://www.mazdausa.com/covid-19-news
Mercedes-Benz Most models 0% APR for 36 months on most models Anyone April 30, 2020 https://www.mbusa.com/en/home
Mercedes-Benz All models 90-day first payment deferral Anyone April 30, 2020 https://www.mbusa.com/en/home
Mini All models No payments for 90 days if you finance the purchase of a new or used car through Mini Financial Services.
Nissan All models No payments for 90 days if you finance the purchase of a new or used car through NMAC. https://www.nissanusa.com/coronavirus.html
Porsche N/A
Subaru Most models No payments for 90 days if you finance the purchase of a new or used car through Subaru Financial Services. https://www.subaru.com/covid-19
Toyota All models 90-day payment deferral on the purchase of a new and certified used Toyota financed through Toyota Financial Services (45 days in PA). May 4, 2020 https://www.toyota.com/toyota-covid-19-response/
Volkswagen All models 180 day payment deferral on the purchase of a new Volkswagen financed through VCI. April 30, 2020 https://media.vw.com/releases/1280
Volkswagen Most models 0% financing for 72 Months April 30, 2020 https://media.vw.com/releases/1280
Volvo N/A

If you are aware of other special Coronavirus car deals and offers, please let us know. We will update this page accordingly. Also, if you found this post valuable, you might also enjoy this blog post on how car dealerships make money.